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Work Background
Aspen HRManager, HR and Client Services
Jan. 2025Dual focus on HR operations and advisory services, ensuring client success through customized solutions, compliance expertise, and workforce strategy. Responsible for client satisfaction, service execution, and process optimization, supporting businesses with HR best practices, leadership training, acquisition integrations, and compliance adherence. Manages HR strategy consulting for start-ups, high-growth firms, and restructuring organizations, while driving efficiency improvements in HRIS platforms, benefits administration, and compliance training. Proven track record of enhancing client retention, optimizing HR processes, and delivering measurable business impact.
ChevronProject Manager
Jun. 2023 - Oct. 2024Designed and implemented global service models for Workday and ServiceNow across APAC and North America. Standardized payroll processes to ensure consistent HR services and improved employee satisfaction by reducing errors and complaints. Delivered high-impact HRIS projects aligned with business needs, maintaining strong stakeholder engagement ensuring successful delivery. Enhanced project outcomes with continuous feedback loops and data-driven adjustments.
DeloitteSenior Consultant, HR Strategy & Solutions
Apr. 2022 - May. 2023United StatesDeveloped an HR service delivery methodology enabling consistent, high-quality transformations. Led global projects to streamline recruitment, restructure organizations, and implement HR operating models, achieving significant efficiency gains and workforce growth. Championed asset development, culture building, and business growth initiatives. Partnered with global organizations across diverse industries, including technology, consumer goods, and energy.
PaychexManager, Strategic HR
Nov. 2020 - Apr. 2022Tempe, Arizona, United StatesLed a high-performing HR team, driving engagement, reducing turnover, and managing change initiatives, including the integration of 20+ acquisitions. Improved adoption of HR technology through training and feedback and re-engaged teams to meet organizational goals. Delivered tailored HR solutions to clients across diverse industries, primarily in the Southwest.
PaychexSupervisor, PEO Payroll
Mar. 2020 - Nov. 2020Tempe, Arizona, United StatesStreamlined payroll operations for clients by implementing a case management system, real-time analytics dashboards, and process standardization, enhancing accuracy, efficiency, and workforce planning. Proactively addressed client concerns, improved communication, and ensured timely, accurate payroll delivery, achieving high client retention. Maintained full compliance with payroll regulations and deadlines, minimizing errors and avoiding penalties.
PaychexHR Business Partner
Feb. 2017 - Mar. 2020Tempe, ArizonaLed client-facing initiatives to enhance DEI, improve engagement, and build inclusive workplaces. Designed leadership programs, streamlined recruitment, and developed talent acquisition strategies to strengthen pipelines, reduce turnover, and elevate employer branding. Conducted policy reviews to ensure compliance and mitigate risks while delivering tailored HR solutions across diverse industries and regions.
Gatestone & Co.HR Administrator
Aug. 2016 - Feb. 2017Phoenix, ArizonaResponsible for sourcing, interviewing, and selecting candidates to fill job openings, in addition to handling administrative tasks such as maintaining employee records, data analytics, and reporting.
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