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Work Background
Enterprise Fleet ManagementEnterprise Fleet Management
Mar. 2019 - Apr. 2025St Louis, Missouri, United StatesSpearheaded the migration of on-prem monolithic solution to cloud-based microservices, resulting in a 30% increase in performance and user engagement. Led the transition to integrating AI-driven development, improving the quality of application solutions by 20%. Collaborate with C-level executives to align IT initiatives with business goals, providing strategic insights on technology trends and opportunities.
DataVerifyDataVerify
Aug. 2016 - Nov. 2018St Louis, Missouri, United StatesResponsible for the coordination and re-organization of this division’s information technology department to align each department, implementing process improvements resulting in a 33% increase in overall productivity. Led the successful implementation of SaaS applications, RESTFul API & web services architecture resulting in a 15% increase in new business for the division. Increased efficiency with business alignment by orchestrating a move to IT service management software for better communications and incident management. Oversaw the management of departmental budgets and forecasts to optimize costs and resources wherever possible.
MOHELAMohela
Oct. 2013 - Aug. 2016St. Louis City County, Missouri, United StatesManaged IT projects in the educational funds recovery industry, ensuring successful implementation and delivery of solutions within budget and timeline constraints. Streamlined IT development processes to creation of a new hotline servicing software platform resulting in a $4M initial contract with the Department of Education. Guided the efforts in implementing a new Oracle based document intake and management tool; aligning cross functional teams resulting in reducing call times by 25%. Implemented ITIL best practices, resulting in improved service delivery and customer satisfaction. Developed and maintained vendor relationships, negotiating contracts and ensuring cost-effective solutions.
EmersonEmerson
Jan. 2008 - Oct. 2013St Louis, Missouri, United StatesLed a team responsible for internal web applications development, ensuring compliance with regulatory standards. Oversaw the migration of legacy systems to modern decision support systems and implementation of business analytics resulting in 42% increase in customer engagement. Managed a multidisciplinary team of project managers, developers, and QA resources in the creation of a new solution for the management of $35MM in charitable donations.
Project Management ConsultingProject Management Consulting
Feb. 2007 - Dec. 2007Greater St. LouisAs a senior project manager, I worked closely with management to establish project management standards and agile methodologies that improved the performance of solution delivery. Implemented issues tracking system that assisted in the recording and resolution of incidents related to user acceptance testing of the CRM application. Managed vendor relationships with the development of the company’s flagship e-Commerce web sites. Facilitated the maintenance and development of the company’s business networking web sites. Responsible for the management of 30 web sites, interacting with internal customers to manage service requests. Provided strategic planning to increase the efficiency of managed resources in support of web farm. Led the development of a product support and time tracking tool to allow for custom billing and invoicing of external clients.
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