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Work Background
Itaú BBAProduct Analyst| Moeda Estrangeira Offshore
Jan. 2022São Paulo, Brasil- Collaborated with Product Managers in managing product development, roadmap prioritization, and stakeholder communication to ensure alignment with business objectives and market needs - "resolution 4131, FINIMP, Forfaiting, PPE, and Offshore Loan". - Worked closely with cross-functional teams, including developers, AWS architecture, commercial teams, and clients, on the digitalization of financial products, delivering exceptional results that enhanced customer satisfaction and operational efficiency. - Developed go-to-market strategies and collaborated with sales and marketing teams to drive product success. - Led integration projects across different areas to streamline processes and enhance product delivery. - Conducted discovery sessions to align product strategies with business goals and market opportunities. - Performed customer journey mapping and analyzed Customer Needs to improve user experience and ensure product-market fit. - Participated in Agile ceremonies and assisted in sprint planning, backlog refinement, and product iterations, ensuring timely and effective delivery of product features.
Itaú UnibancoOperational Risk Analyst
Mar. 2017 - Apr. 2022São Paulo, São Paulo, BrasilRisk Assessment - COSO’s Enterprise Risk Management (ERM Framework). - Developed risk assessment matrices and templates to increase visibility of risks and facilitate decision making. - Developed metrics that provided data for process measurement to identify indicators for future improvement opportunities. - Diagrammed and evaluated existing processes to identify gaps and devise solutions. - Developed, deployed and enhanced procedures to reduce institutions exposure to fraud. - Implementation of risk controls and Policies maintenance. - Data Driven and Risk By Design.
Itaú UnibancoInternship
Apr. 2016 - Mar. 2017São Paulo, BrasilSOX Certification - Walkthroughs and tests of Sox Controls - Creating and automatizing indicators of performance - Responsible to report the indicators to the Manager and closuring gaps - Managed the movements of operational and Sox controls - Good skills on GRC (IBM) system
DSV - Global Transport and LogisticsAnalyst
Jun. 2014 - Nov. 2015São Paulo, BrasilKey Account Departament for Import and Export - Participated in a department´s creation project, being nominated as leader, responding direct to CFO and Branch Manager. Relevant positive financial influence to the Brazilian Annual Results. - The project supported sales regional managers in Brazil. - The implementation and operation of the new department was considered as benchmark and replicated in Mexico, with my support.
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