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Work Background
GEICOPVU Supervisor
Nov. 2022United States
GEICOMedical expense supervisor
Feb. 2015Woodbury, New York, United States-Supervise a team of 6 Data Capture Associates and 7 Medical Expense Reviewers. -Liaison for billing and inquiries about between Claims Examiners, Billing department and Staff -Worked with the Training staff to create and implement use of a new reference material for the department’s training, implementation and communications of new process changes. -Lead communications with MBR, PIP Technical and PIP Litigations department about new fee schedule guidelines, trainings and handlings to ensure understanding between all departments. -Communicate new procedures daily with all associates and management to ensure proper understanding and discuss new ways to implement procedures as well as engagements. -Daily Reporting of the status of the billing department to middle and upper management sending the status of bills and queues as well as file copies.
GEICOPip examiner
Apr. 2014 - Feb. 2015Woodbury, New York, United States-Handled medical claims, economic loss (wage reimbursement) and additional expenses (transportation requests.) -Communications with providers and attorneys to medically manage claim and ensure proper handling -Worked to manage files, appropriately send communications to all parties. -Handled incoming file copy requests, Arbitration/Litigation Requests -Spoke directly with customers to create excellent customer interaction and understanding -Communicated with all adverse carriers and attorney’s addressing all letters of representations and decisions.
GEICOLiability claims specialist
Aug. 2011 - May. 2015United States
GeicoClaims service representative
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