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Work Background
NutanixCloud Infrastructure Architect
Mar. 2025United States
SHI International Corp.Senior Solutions Architect - VMware on Cloud
Jul. 2022 - Nov. 2024Remote- Created infrastructure and network diagrams for customers that focused on: On-Premise (VMware), Hybrid and Cloud (AWS, Azure, Google), technologies.
- Built collateral for pre-sales products (Slideshows, datasheets, infographic, etc)
- Created products for pre-sales delivery and onboarding which include building lab environments, workshops, POCs, etc. - Delivered pre-sales engagements for customers based on technical VMware and Cloud technologies. - Provided implementation and troubleshooting support for the Cloud Engineering team in delivering Cloud services to customers.
- Created custom SKU for Cloud consulting in pre-sales organization to deliver AWS and Azure services
- Provided training to customers on VMware and Cloud technology. Main focuses included Automation (Terraform, Ansible), Networking (VPN, AWS TGW, AWS VPC, VMware NSX), and storage (SAN, NFS, AWS EBS, AWS S3)
- Trained Cloud Engineers and Solutions Architects for guidance on technology for VMware and Cloud products
- Assisted in building Digital AI human for company sales summit. Worked with different companies to implement RAG and LLM solutions for internal/external AI opportunities.
- Assisted in building service catalog of products for SHI pre-sales delivery for VMware and Multi-Cloud products (Aria Suite, NSX, vSphere, AWS VPC, AWS S3, Azure vNET, Azure Blob, VeloCloud SD-WAN, Palo Alto and Cisco Integration)
SHI International Corp.Corp Solutions Architect - Cloud
Dec. 2020 - Jul. 2022Texas, United States- Lead Professional Services Cloud team across multiple technologies and projects to ensure customer experience was consistent and delivery was successful
- Worked with customers to map out project plans for implementation of AWS and Azure technology in their environment (on-premise and cloud)
- Created Statement of Work (SOW) for customers based on discovery and project planning from sales pipelines
- Created solutions for customers based on requirements for three different scenarios: migration, new build or integration to existing implementations.
- Automated cloud products for professional services delivery via Terraform for AWS and Azure customers
- Delivered projects focused mainly on DevOps implementation to support customer’s business objectives. Including CI/CD pipelines, Terraform, Ansible, AWS CLI, Azure CLI, PowerCLI and API integrations. - Created workshops for customers and internal resources to understand AWS and Azure. These were customer engagements based on customer needs.
- Performed AWS Well Architected Framework Assessments for customers to evaluate existing AWS environments
Accenture Federal ServicesCloud Solutions Architect
Apr. 2020 - Dec. 2020San Antonio, Texas Metropolitan Area- Worked with potential customers to create Rough Order of Magnitude (ROM) estimates for hosting services in AWS and Azure.
- Created infrastructure diagrams for customers to visualize how their existing infrastructure will look after projects have been completed.
- Built infrastructure for government clients to inherit P-ATO based on FedRAMP Moderate/High and IL5 regulations.
- Provided support for the Cloud Engineering team based on extended workload in delivering Cloud services in AWS and Azure.
- Managed procurement of Cloud accounts and resources for onboarded clients into an internal Cloud -Hosted service platform using AWS, Azure, GCP and OCI.
- Collaborated with other solutions architects for guidance on technology for product/application/support delivery (Terraform, Ansible, CloudFormation).
TaskUsCloud Architect
Oct. 2019 - Apr. 2020San Antonio, Texas Area- Managed customer projects to design and implement custom cloud architectures per client requirements
- Managed vendor relationships and contract negotiations to provide company-wide support for all TaskUs products globally
- Created Cloud Strategy and Business Roadmap for all global, internal IT projects at TaskUs
- Created and managed IAM procedures for new and existing Cloud projects and infrastructure deployment
- Created CloudFormation and Terraform templates for AWS resource deployment - Consulted with application teams to re-architect environments to utilize cloud products more efficiently - Managed Cloud invoicing and audits for Cloud billing across multiple AWS accounts
- Coordinated multi-team effort to remediate cloud vulnerabilities found in network, storage and data stream workspaces
- Partnered with global application teams to develop standardized application architectures for Cloud workload
TaskUsAWS Engineer
May. 2019 - Oct. 2019San Antonio, Texas- Coordinated and built cloud infrastructures through multi-phase cloud projects with extensive collaboration with multiple technical teams and architects
- Coordinated customer projects through engagement with internal and customer account teams to gather requirements and develop deployment strategies in cloud (AWS and Azure)
- Implemented Cloud Networking architecture that utilize Transit Gateways and Palo Alto VM-300 series appliances managing ingress/egress traffic in AWS
- Implemented IP-sec VPN tunnels leveraging BGP and static routing for internal and customer use cases
- Created a Service Catalog of AWS services for Customer/Internal applications (EC2, ELB, S3, RDS, RedShift, CloudFront, Certificate Manager, AD Connector, AWS SSO, Route53)
- Created automated server provisioning, Windows and Linux, via CloudFormation in AWS for Dev/QA/Prod workloads that support Global teams
- Extended Active Directory into AWS via domain controller in shared services VPC and AD Connector
- Implemented AWS SSO for Active Directory authentication to TaskUs applications and AWS services
USAAComputer System Engineer
Sep. 2016 - May. 2019San Antonio, TX- Lead cloud program as Cloud Engineer, Product Owner and Process Lead to deliver cloud workload to internal and external clients
- Created Security and IT Operations standard baselines that are utilized across many USAA IT environments (Windows, Linux, VMware, Cloud)
- Created cloud process workflows for Enterprise, Financial and Compliance teams to provide IaaS, SaaS, and PaaS environments to customers
- Consulted with DevOps and Cloud Infrastructure teams to build automated workflows for cloud procurement and workload deployment
- Lead the implementation and purchase of Turbot application for policy management that aligns with PCI regulations.
- Presented demos of cloud deployment strategies leveraging DevOps technology to upper management (Director/VP level) on a weekly basis
Administrative Office of The United States CourtsSr. VMware Engineer
Jul. 2015 - Sep. 2016San Antonio, Texas- Built Federal-hosted VMware environment for US Court workload migration project and managed customer relationships by providing technical strategies for workload migration
- Managed multiple vCenter infrastructure consolidation projects and workload migrations for Federal Court clients
- Managed network virtualization infrastructures across multiple vCenters leveraging vShield/NSX
- Created business use case documentation and presentations for recommendation of purchasing new software products and hardware
- Created automated tasks for all software products using PowerShell, vSphere PowerCLI, bash scripting, JavaScript and Python
CPS EnergySystem Admin Analyst - Enterprise Information Technology
Sep. 2014 - Jul. 2015San Antonio, Texas- Managed projects across IT Operations, Security, Marketing and Digital departments to deliver infrastructure and application workload with documented operating procedures.
- Designed and implemented IT infrastructure for business use according to NERC regulations for Utility and Energy services
- Designed and implemented VMware hyper-converged and converged infrastructures to support all CPS Energy business - Managed VMware, Windows, Linux, Networking, Storage and Hardware across 6 data centers in San Antonio and surrounding areas
Rackspace, the Open Cloud CompanyEnterprise Windows Administrator - Critical Accounts
Aug. 2013 - Sep. 2014San Antonio, Texas Area- Worked on Rackspace’s top 5 accounts as a dedicated administrator to provide reliable support and product recommendations
- Managed and provided consultation on customer’s environments based on technical need and support structure
- Evaluated customer environments and provided recommendations on stream-lining operations from a technology perspective.
- Supported Windows and Linux customers in VMware-hosted and cloud environments.
- Created documentation standards in a custom wiki site that was utilized for all troubleshooting, procedures, and standards used across IT Operations.
Rackspace, the Open Cloud CompanyWindows Technician
May. 2013 - Aug. 2013• Received training through the Team New Talent (TNT) program which involved three main areas, Active Directory, Internet Information Services (IIS) and SQL Server
• Passed the required qualification examination and deployed to the Support Floor for immediate interaction with customers
SchlumbergerField Ticket Specialist
Nov. 2012 - May. 2013- Worked with business consultants to make sure Fracking operations align with objectives set in contract negotiations and statement of work agreements. - Provided onsite crew support, and maintained consistent and accurate records for timely invoicing
- Managed all IT environments and satellite operations throughout remote locations
- Maintained inventory of resources utilized on site to provide accurate accounting documentation for internal use as well as customer use.
- Supervised and Managed Well Site third party contractors to provide efficient operations.
- Managed internal accounting database for all internal employees as well as customers.
Grid DTSContracted System Administrator
Jun. 2010 - Nov. 2012- Consulted with business owners and financial advisors to implement new technology for existing environments
- Managed networks for 40 plus clients and deployed diverse network plans based on their needs.
- Performed troubleshooting tasks related to Desktop Operating Systems (Windows XP, Vista, 7), Server Operating Systems (Server 2003, Server 2008 & 2008 R2, RHEL 6), Networking (Cisco, SonicWALL, Ubiquiti, Palo Alto), and Virtualization (Hyper-V)
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