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Work Background
Motorola SolutionsSenior Data Entry Specialist
Oct. 2024 - Dec. 2025United States, San Diego• Served as team-lead entrusted with the accurate movement of data from a proprietary DMP program into Salesforce.
• Was responsible for verifying data, preparing materials for keying, coding, or printing. This role involved repetitive data entry tasks, capturing key numbers from one web-based application and entering them into another.
• Required leveraging Salesforce and Microsoft Office applications to ensure precise data entry and maintain accuracy.
• Experienced in ensuring and maintaining data accuracy and confidentiality with client information.
Amazon Web Services (AWS)Data Entry Associate II
May. 2021 - Aug. 2024United States, San Diego• Project lead on moving data from SIM system to Airtable. Over 5,000 records were moved to the new system.
• Identified and created streamlined and efficient processes to ensure quick and accurate data entry.
• Validated and input accurate information into Salesforce. Completed high-volume tasks within a set deadline.
• Organizing word docs and quips on Salesforce to capture details of meetings with sellers.
VSP Vision CareDocument Administrator
Aug. 2019 - Feb. 2021United States• Managed internal requests by phone and email requesting changes to the corporation data entry software.
• Primarily responsible for updating and maintaining the archival system of outgoing and incoming contracts.
• In the database, I remove incorrect, corrupted, incorrectly formatted, duplicate, or incomplete data.
• Entrusted with carefully checking for errors in text before it is published or shared. Fixing minor spelling and punctuation mistakes, typos, formatting issues and inconsistencies with a near-perfect error ratio.
Sempra EnergyData Entry Specialist
May. 2018 - Jun. 2019United States, San Diego• Oversaw customers’ requests for technician notes. Translated from company jargon to legible, plain English.
• Updated exciting records with new data, ensuring that all information is properly formatted and accurate.
• Since the information was confidential, having a professional demeanor was necessary.
Charles SchwabSenior Data Entry Technician
Oct. 2017 - Mar. 2018United States, San Diego• Served as remote assistant to front-line employees that control the client experience.
• Was relied upon to manage back-office needs and effectively process advisor transactions using internal workflow systems while adhering to departmental standard procedures.
• Analyzed, researched, reviewed, and followed up on pending issues to ensure a proper resolution.
• Being proficient in Microsoft Suite was essential.
Labcorp Drug DevelopmentProgram Specialist / Data Entry Technician
Jan. 2016 - Aug. 2017United States, San Diego• Performed all Data Entry functions for a large pharmaceutical company.
• Required formatting data from various sources, including patients, insurance providers, and company servers.
• Since the data was sensitive, this job required exceptional accuracy.
AT&TEngineer Administrator
Jan. 2012 - Oct. 2018United States, AlhambraBeing the Administrator, I processed numerous contracts while supporting a crew of twenty engineers. My focus was to accurately monitor and record all clients' workload into the company data system to ensure compliance with program regulations. Other responsibilities included making critical decisions related to company facilities that required relocation. I also served as a Spanish/English liaison with city officials.
AT&TCustomer Service and Sales Representative / Bilingual
Feb. 1998 - Dec. 2011United States, San DiegoAs the first point of contact, my duty required significant effort to ensure a smooth and pleasant interaction between the company and its customers. I managed phone calls and responded to customer concerns promptly, with courtesy and professionalism. Exceptional communication skills were needed, both written and oral, with customers, co-workers, and superiors. This position required that I maintain a professional demeanor and appearance at all times.
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