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Work Background
ENERGYSHELF LIMITEDChief Technology Officer
Dec. 2022Abuja, Federal Capital Territory, Nigeria
A.Y.M Shafa LimitedIT Specialist
Aug. 2019Abuja, Federal Capital Territory, Nigeria• Performed daily evaluations of systems, making recommendations for system improvements that led to N 25 Million Naira decrease in operational cost. • Trained over 300 employees on the use of system, developing step-by-step training material to ensure comprehension. • Educated employees on cybersecurity best practices, leading to 85% reduction in cyber incidents. • Implemented multiple trainings on backup and recovery practices that reduced data loss by 87%. • Designed software solutions that minimised downtime by about 60%, generating cost savings of N 15 Million. • Provided remote desktop support to 300+ users, employing computing skills and digital communication skills to increase productivity. • Implemented new connectivity network configurations, improving overall network capabilities by 40%. • Spearheaded the successful completion of company upgrade to an ERP, increasing end-user efficiency by 80%. • Diagnosed, troubleshot and resolved IT connectivity issues with 95% success rate. • Maintained and performed hardware repairs on 250+ computers and peripherals, including Windows, Mac, Linux, and other devices. • Maintained internet and intranet websites to maximise reliability and usability. • Delivered reliable, high quality technical support to average of 300 users daily. • Prepared equipment for staff use, installing cables, operating systems, and software. • Tracked computer system and network performance to identify root causes of issues.
CirclePayCampus Ambassador
Mar. 2018 - Apr. 2019London, England, United Kingdom• Planned and executed local promotion activities, including launch events and mass flyer distribution. • Extensively networked on campus throughout new launch campaigns, including Freshers Week. • Represented brands on social media by showcasing products and delivering paid partnerships. • Helped to drive online traffic through Instagram live sessions, boosting sales by 30%. • Shared engaging video content on social media, capturing 100+ views per post. • Maximised reach of social media posts by strategically scheduling content to student audiences. • Collected and collated student data to formulate unique insights. • Connected with influential politicians and industry leaders to achieve PR goals
National Youth Service CorpsIT Support Graduate Trainee
Oct. 2016 - Nov. 2017Nigeria, CalabarProvided IT support across charity supporting children from deprived backgrounds, offering free education. Provided technical expertise, diligently handled systems upkeep and maintenance. Controlled database management and provided general IT guidance. Key Accomplishments: Monitored and resolved IT malfunctions, across all office IT equipment, phone and office support systems, arranging repairs within quick timescales Initiated a scholarship program for indigenes of host community and economically deprived children, implementing opportunities for free education Passionately supported charity trips, helping to grow and develop the community and its residents
GoogleGoogle Student Ambassardor
Aug. 2014 - Dec. 2015Google Sub-Saharan AfricaHandled full relations between America University of Nigeria and Google, handling all club operations. Forged effective relations with Google stakeholders to promote collaboration, communication and delivery of Google requirements. Key Accomplishments: Secured new Club Stakeholders through selection process, representing Google at University Handled professional relations between University and Google teams, providing regular updates on club activities Resolved the constitution of the Club at University
Silveray Resources LimitedManagement Information Systems Specialist
May. 2014 - Oct. 2016NigeriaFully accountable for devising and implementing strategies to control IT and systems security. Controlled proactive risk assessment programme for established and new systems. Responded to security threats and delivered innovative ways to mitigate risks. Key Accomplishments: Formulated, within team, IT strategies to manage short and long term IT security risks, in line with organisational goals Spearheaded processes to manage proactive risk assessment programme, instilling effective security controls in line with operations with highest information security risks Forged effective relations with Senior Management, presenting recommendations to mitigate risks across operations Created security strategies aligned with cost benefits analysis to obtain Management approval • Undertook thorough testing and exception reporting, maintaining transactional data integrity. • Analysed varied source information and data to highlight issues, risk and business opportunities. • Supported wider-company data solutions through specified ad-hoc insight and analysis as required. • Monitored system performance using recognised and agreed criteria. • Partnered with users to understand and define system requirements. • Estimated costs of new systems, modifications and updates.
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