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Work Background
Ras Al Khaimah Municipality DepartmentLearning & Change Manager
Feb. 2024Ras al-Khaimah, United Arab Emirates• Design training roadmap for digital transformation change process. • Assess and train trainers and evaluate their performance and training quality. • Design training strategy and approaches for instructional design • Manage all training activities implemented to communicate changes to internal employees and external stakeholders. • Conduct needs assessments to identify skills or knowledge gaps and develop appropriate training solutions. • Deliver soft skills training programs for internal employees.
BorougeLearning & Development Senior Specialist
Nov. 2022 - Oct. 2023Al Ruwais , Abu Dhabi- A focal point communicator between maintenance department and training center. - Assess training needs for maintenance department. - Align with technical SMEs to design technical comptencies for performance evaluation. - Conduct performance evaluation and assess weakness and strength. - Coordinate with vendors to implement machines training as per agreements. - Evaluate training and recommend improvements.
ADGMLearning Designer/ Corporate Trainer
Jul. 2019 - Mar. 2024United Arab Emirates
Better Consulting, Learning & Career DevelopmentLearning and Development Consultant
Mar. 2018 - Jun. 2019Cairo, Egypt• Meeting clients, asses training needs, design training proposals • Resolve performance problems, translate development requirements into training programs • Develop the production of classroom handouts, instructional materials, games, aids and manuals • Direct structured learning experiences and monitor their quality results • Draw training and development plan, deliver training (game-based) on soft skills and business topics
Singleclic LtdTalent Management Senior Specialist
Mar. 2017 - Feb. 2018Maadi• TNA. Design, plan, organize, monitor, evaluate and direct orientation and training. • Direct skills and competencies required to recruit, interview and select qualified applicants accordingly • Assist management team evaluate effectiveness of overall talent strategy. • Manage the performance management system and competency mapping • Create and implement leadership programs at work that connect employees with business goals
Ibnsina PharmaTraining R&D Specialist
Jan. 2015 - Jan. 2016Al oubour• Training needs analysis, Instructional designing, conduct surveys, develop training materials • Provide guidance to internal trainers, performance appraisals, training evaluation • Communicate with training providers, responsible for company Library • Collect e-learning training resources, create and design internal developmental projects
IMI InternationalRecruitment & Training Specialist
Feb. 2014 - Dec. 2014Maadi• Training: Developing, organizing, conducting, reporting and evaluating training activities. • Delivered Product Knowledge and Customer Handling training by conducting role plays and stimulations. • Recruitment: recruitment process: coordinating job posts, screening, sourcing and selection, interview process, creating database via contacting various providers. • Prepared English and Psychometric tests, followed up with the new hire paperwork.
ESLSCA UniversityFreelance Trainer & Recruiter
Oct. 2011 - Jan. 2014New Horizons, PMEC, CTC, Cambridge, Edu Master, Innovito• Recruiter: Innovito E-Learning Startup. Recruitment process: job posting, screening, sourcing and selection, interview process, creating database. • Followed up with the e-learning material for trainers, provided creative ideas for the e-learning videos • Trainer: Trained trainees from different ages and backgrounds on Business English and Soft Skills.
Information Technology Institute (ITI)Program Trainer
Sep. 2008 - Sep. 2013Ain Shams, Cairo, Helwan, Tanta & Mansoura Universities• Certified as a trainer and trained trainees on Analytical, English and Soft Skills. • Planned, prepared and delivered sessions and workshops to a various range of classes and age groups using various learning methods and formats such as role playing, simulations, team exercises, group discussions, case studies, activities, presentations, researches, videos and lectures. • Motivated, mentored, counseled and coached trainees, conducted evaluations and gave one on-one feedback, conducted exams, developed training process and curriculum
United Engieers Engeering CompanyOffice Manager
Dec. 2007 - Aug. 2008Nasr CityTyped documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management Opened, sorted, and distributed incoming messages and correspondence Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices Recorded, transcribed and distributed minutes of meetings
Performance Recruitment LtdHR Recruitment Intern
Oct. 2007 - Dec. 2007Heliopolis, Cairo - EgyptScreened CVs, called applicants, hold phone interviews and set appointments for the interviews and formatted received CVs Attended interviews with the HR Specialist and practiced doing the “post evaluations”
ShellExternal Affairs Intern (Intilaquaah Program)
Aug. 2006 - Sep. 2006Heliopolis, Cairo - Egypt• Acquired a general knowledge of Shell's activities in society and its external affairs.Was an assisting member of Intilaquaah program. It is an activity performed by Shell to help graduate young people seeking to have their own small or medium enterprises. This is done by giving free course that provide them with the ability to acquire the fundamental managerial and technical skills required for holding small business. • Accomplishments: • Copying and preparing trainees' handouts and materials. • Calling applicants to set appointments for interviews and attend them, and also call to inform the accepted ones about the time of the training. • Scan all available news papers and magazines to collect all news published related to: Intilquaah, Small Business or SFD (Social Fun for Development). • Carried out written translation. • Accompanied the team to a number of already accomplished Small Enterprises of trainees who had our training to photograph their work. • Skills Developed on the Job: Managerial skills for a busy office, communication and Time management skills.
Procter & GambleEnglish Interpreter
Jun. 2005 - Jul. 20056th of October• Worked as an English interpreter for a Nigerian team that was having training in P&G Egypt. • Acquired general knowledge of making and packing products. • Kept company with the team throughout their training in the plant to interpret the Arabic-spoken training. • Carried out written translations for the team.
Badr Petroleum CompanyAdmin Intern
Jul. 2004 - Aug. 2004Heliopolis• Had general knowledge of the importance of safety measures should be taken. • Accomplished written translation.
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