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Work Background
University of OklahomaDirector of Softball Operations
Sep. 2015Norman, OklahomaResponsible for the day to day business operations for the Women’s softball program. Support coaching staff and team of 18 athletes. Manage expenses, travel, team booster club, Patty Gasso Softball camps, and official and unofficial visit processes. Primary point of contact to university personnel, visiting teams, booster club, camp participants and outside parties. • Manage $325,000 total operating budget • Coordinate travel for program including lodging, transportation, meeting spaces, and dining options • Administrative support to head coach, associate head coach, assistant coach and support staff • Reconciliation of travel expenses for staff through Concur • Schedule games with visiting team administration and head coaches • Initiate game contracts for visiting teams • Assist with coordination of sponsorships for the softball program • Facilitate all official and unofficial visits made by Prospective Student Athletes on campus • Distribute Financial Aid agreements and NCAA National Letters of Intent to Prospective Student Athletes • Create and maintain an environment of compliance with the NCAA by providing written documentation of meeting agendas and keeping track of all compliance related activities • Increase membership in the OU Diamond Club through various forms of media and annual events • Serve as assistant camp director of Patty Gasso Softball Camps, LLC.
• Responsible for education of minors on campus policies to camp counselors
• Support Patty Gasso Softball camps by continuously updating camp website, advertising Patty Gasso Softball camps on social media sites, creating camp brochures and flyers
University of OklahomaAssociate Director of Event Management and Facilities
Apr. 2012 - Aug. 2015Norman, OklahomaI oversee the management of athletic events and third-party utilization of athletic facilities. In this role, I support as many as 300 events per year, including football, basketball, track, and 17 other varsity sports, plus concerts, tournaments, championship games, and special events, with attendance reaching 85,000 for major events. I manage custodial, ticketing, guest services, grounds, and contracted security for all events. I serve as the primary point of contact to University personnel, visiting teams, and outside parties. My supervisory responsibilities encompass event day personnel, including as many as 600 staff and volunteers. In addition, I arrange lodging for visiting teams, VIPs, and entertainers, and work with teams and customers to coordinate audio-visual, meeting space, catering, and logistical support. I have administered security budgets up to $1M and I also handle operational and staffing budgets. After being promoted from Event Operations Assistant to Assistant Director of Event Management & Facilities in 2012, I took on the role of Associate Director in 2014. Over the past three years I have facilitated $200,000 in annual revenues through facilities rentals, improved efficiency by developing or updating operations manuals and event policies/procedures. I served as the Lead Event Manager for Women's Basketball, Women's Gymnastics, Men's Gymnastics, Track, and Women's Softball, and I have earned recognition on multiple occasions from local business and campus fraternities for outstanding services. I have also supported green initiatives by developing special policies and practices focusing on environmental sustainability, and I am currently implementing an incentive program for contractor employees to improve customer service.
University of Oklahoma, Lloyd Noble CenterGraduate Assistant
Jul. 2010 - Apr. 2012Norman, OklahomaIn this role, I coordinated events for internal and external clients, including basketball games, graduations, and concerts. My responsibilities encompassed negotiations, catering, security, guest relations, and more. Additionally, I managed the RV space rental program outside the basketball arena, administered program and event budgets, and supervised a team of student volunteers. My accomplishments in this position include increasing RV space rentals every year by helping launch a customer-facing website and leading the development of new digital, print, and TV advertising.
University of OklahomaStudent Equipment Manager
Jul. 2007 - Jun. 2010
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