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Work Background
Light Up VenturesOperations Manager
Jul. 2022Pine Grove, California, United StatesResponsible for overseeing current business operations including, lead generation, proposal development and management, and client/program management.
Embolden & Co.Advisory Board Secretary - Voluntary
Jan. 2020 - Jul. 2020Chicago, Illinois, United StatesEmbolden & Co is a Chicago-based membership organization focused on scaling empathy through the power of female friendships. At Embolden, we support a community of hundreds of active members through a combination of large group events and facilitated Mastermind groups, all with the intention of fostering deep and lasting connections between professionally-oriented womxn
Ethos TalentExecutive Operations Coordinator
Sep. 2019 - Jul. 2020Greater Chicago AreaEnsured daily operations across multiple departments for streamlined client and internal efforts. Managed the calendering process for the CEO, the daily business calendar, and the client training calendars. Maintained the office environment for supplies and daily operating items, while tracking expenses and monthly operating costs. Collaborated with Learning Designer and CEO to create and implement business strategies that create a more productive environment, including building out our sales pipeline, developing SOPs for the major systems (Harvest, ClickUp, PandaDoc), and reorganization of the data management system. Responsible for implementing all logistical marketing efforts for upcoming campaigns, internally and for clients across media platforms, including blogs, Twitter, Linkedin, and Facebook. Led the build-out of the Ethos hiring management system for the Marketing Associate recruiting process.
Jackie Perez + Co.Online Business Manager
Apr. 2016 - Mar. 2019Chicago, ILConsult with clients and create business development strategies to achieve client objectives and accelerate goal achievement. Lead and collaborate with a team of five professionals—social media strategist, graphic designer, and virtual assistants—to develop and execute client strategy. Direct project tasks and deadlines to meet client timeframes. Streamline online platforms and client workflows for business owners to appropriately prioritize time and effort into the most critical and productive tasks. Manage client contracts, payments, materials, and new client onboarding process to ensure alignment with strategy and execution with efficiency and accuracy.
Presbyterian HomesHuman Resources Assistant
Feb. 2015 - May. 2016Evanston, IllinoisProvided administrative and human resources support for senior living organization with 300+ employees. Maintained employee data and records including entering in new hire data, federal and state tax requirements, direct deposit information, and benefits information with efficacy and accuracy. Scheduled onboarding for three main campuses and prepared new hire paperwork and onboarding materials. Conducted social security and criminal background checks through the Illinois Department of Public Health and SocialSecurity Administration. Key Contribution: - Selected to serve as the interim HR manager responsible for processing payroll, back pay, overtime, and garnishment payments, employee status changes, and benefits eligibility requirements and enrollment.
Stivers Staffing Services (Presbyterian Homes)Human Resources Assistant (Temp)
Sep. 2014 - Feb. 2015Evanston, IL
Empire TodayAccounts Payable Specialist
Oct. 2012 - Jul. 2014Northlake, ILProcessed invoices and payments for up to 50 accounts for the home furnishings company. Meticulously managed all payments for carpeting invoices with all applicable discounts and due dates with accuracy. Supported the department to ensure all invoices were processed in a timely manner. Processed all media invoices for 50 outlets. Executed wire transfer payments, approvals, and remittances to vendors.
Greyhound Lines, Inc.Administrative Assistant
Sep. 2009 - Feb. 2013Chicago, IllinoisEffectively managed comprehensive administrative functions to support management and 98 employees. Ensured effective daily operations of the office including billing, record keeping, payroll, and personnel files. Prepared communication on behalf of corporate offices and appropriately scheduled calls, meetings and visits for the senior maintenance manager. Managed data for accounts payable and expenses in Excel for the maintenance management team. Maintained office inventory and equipment. Key Contribution: - Streamlined office workflow for Union grievances and billing with improved and virtual file management systems.
Illinois Bone & Joint InstituteReceptionist
Apr. 2008 - May. 2009Morton Grove, IllinoisBilingual liaison between patient and Orthopedist and/or staff. Responsibilities included: Answering all incoming calls, and scheduled patients with the appropriate Physician, related to injury or problem; entered all demographic, health, and insurance information into database at time of call. Also, checked out patients after Dr. visit and scheduled follow-up appointments.
ROCA RealtyFront Office Manager
Jun. 2004 - Mar. 2008Chicago, IllinoisFront Office Manager managing three Office Assistants; answered all potential and existing client calls; scheduled listing appointments with realtors, as well as assisted in the day to day tasks expected of me from the in-office realtors and loan officers; including, updating the MLS database daily; uploading new property details and photos; making sure all loan files were complete and ready for processing; designating clients to realtors depending on area and client language. Front Office Duties included ordering and maintaining an inventory of all office supplies, processing client and sales letters, employee and client file management, and auditing of all previous client files. Processing payroll and commission checks, scheduling team meetings and luncheons, creating expense reports, and reimbursement processing, and travel planning for realtors.
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