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Work Background
EverbridgeSr Project Manager - Implementation Specialist
Mar. 2021 - Jul. 2024Seattle, Washington, United StatesManaged Everbridge-RedSky SaaS implementation projects for enterprise and service provider initiatives. Responsible to delivering on key milestones, developing team cohesion & momentum and garnering stakeholder buy-in to leverage successful outcomes. Spearheading business unit reporting mechanisms and development of analytical tools for new channels. Managing via tools of the trade for project management (Asana, Smartsheet, HubSpot, MS Project), software development tracking (Confluence-Jira). .
VOX Network SolutionsProject Manager
Jan. 2020 - Mar. 2021Greater Seattle Area
IsoFusionProject Manager
Jun. 2016 - May. 2018Greater Seattle AreaProject Manager and collaborator for all managed service implementation installations, and migrations. Services include: > IT Solutions for hosted services > Cloud and data center co-location and fiber > Software/data migrations > Digital Marketing All project management related activities: > Statement of work (SOW) development, project charter, and risk planning > Project estimation and resource allocation > Customer relationship management - single point of contact throughout implementation > Forecasts and status reports > Risk management and mitigation > Proposal writing Digital marketing: > communication strategies for customer experience and branding > technical and marketing communications > customer web-portal design > content developer for email campaigns, SMM, as-well-as digital & infographics Design. Microsoft Office, Excel, Powerpoint, MS Project, Basecamp, Piktochart, Visio, and Adobe
Cerium NetworksProject Manager (Contract)
Apr. 2011 - Oct. 2015Greater Seattle AreaProject management - implementation services for network, VoIP, MS Exchange, data and voice communications products - Cisco, Microsoft, and Avaya including but not limited to Cisco Nexus - Data Centers, Cisco ASA, Exchange 2010,2013, and 2015 (SKYPE for Business) Avaya/Cisco Voice systems in local and international markets. Utilized accepted project management methodology for delivery of implementation services - accountable for all phases from initiation to roll up - SOW review, budgeting, risk analysis, communication and coordination of resource allocation including 3rd party resources. High visibility projects include the City of Spokane and City of Everett and support of Providence Hospitals. As a contractor, I also utilized my public speaking experience to support Cerium Learning Center end-user training programs for Avaya, Cisco, and Skype for Business client onsite end-user training.
ZinZooMeSmall Business Consultant/Managing Partner
Jan. 2010 - Jan. 2014Greater Seattle AreaResponsible for Identifying start-up revenue stream opportunities and maximizing book of business. Marketing strategy consultant for advertising and analytics to enhance KPI, market share, growth, and retention. • Developed ad campaigns to ensure cost, conversion, and ROI • Proven ability managing projects while maintaining a creative and quantitative perspective • Consultative sales and relationship management • Demonstrated ability integrating marketing initiatives across multiple channels • Execution of digital marketing tactics to drive organic traffic generation • Proven experience using social media, blogs, SEO/SEM, and content marketing • Knowledge of marketing trends and best practices
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