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Work Background
Amazon Web Services (AWS)Sr. Analytics Principal
Apr. 2024As a trusted advisor to AWS Sales Leadership, I drive strategic decision-making by transforming complex data into actionable insights. Key achievements include: Streamlining operational processes: Designed a comprehensive intake system, optimizing compensation reviews and plan implementation. Advocating for efficiency: Spearheaded enhancements to data warehousing and BI tools, boosting the efficiency and reliability of reporting processes. Driving cross-functional collaboration: Partner with Finance, Marketing, and Recruiting teams to advocate for Sales Operations needs, improving internal systems and driving organizational success.
Amazon Web Services (AWS)Sr. Analytics Lead
Sep. 2023 - Apr. 2024
Amazon Web Services (AWS)Sales Operations Lead
May. 2020 - Sep. 2023San Antonio, Texas, United StatesIn this role, I drove operational excellence for a 200+ member sales specialist team by delivering accurate targets, actionable insights, and improved processes. Highlights include: Data-driven target management: Distributed sales targets using a combination of historical trends, pipeline insights, and strategic business analysis. Improved forecasting accuracy: Developed a bottom-up forecasting model, leveraging historical revenue and pipeline data, presented through an interactive QuickSight dashboard. Enhanced metric accessibility: Built the organization’s most-visited dashboard, significantly improving the accessibility and adoption of key business metrics. Enabled leadership alignment: Produced detailed reports for monthly, quarterly, and annual business reviews, ensuring informed decision-making at all levels.
PearsonInfrastructure & Operations | Principal Analyst
Apr. 2018 - May. 2020San Antonio, Texas
RackspaceSales Operations | Manager, Reporting & Analysis
Jan. 2017 - Mar. 2018San Antonio, Texas AreaManager of the Business Intelligence and Reporting team for Sales and Marketing. Responsible for all Sales and Marketing dashboard creation and maintenance as well as ad hoc reporting and analysis. Manage a team of analysts in different geographies including US, Mexico and the United Kingdom. Responsible for hiring, training and development of new analysts. Training includes, but is not limited to; SQL, Qlikview, Excel, Access, data mining, data auditing, reporting and professional development. Represent Sales and Marketing Operations as Subject Matter Expert:
• New database creation projects
• SalesForce field and object creation
• Qlikview Dashboard design
• Compensation plan design
• Technical skills assessment for hiring Partner with Business Units to ensure accurate representation in Sales and Marketing metrics. Partner with Business Managers and Business Units to define, document and report Key Performance Indicators (KPI's). Served as Interim Manager of Sales Commission team during Q1 2017.
RackspaceSales Operations | Enterprise Business Intelligence Lead
May. 2016 - Jan. 2017San Antonio, Texas AreaTeam Lead of the Business Intelligence and Reporting team for Sales and Marketing. Responsible for Sales and Marketing dashboard creation and maintenance as well as ad hoc reporting and analysis. Responsible for hiring, training and development of new analysts. Training includes, but is not limited to; SQL, Qlikview, Excel, Access, data mining, data auditing, and reporting. Partner with Business Units to ensure accurate representation in Sales and Marketing metrics. Partner with Business Managers and Business Units to define, document and report Key Performance Indicators (KPI's).
RackspaceSales Operations | Business Intelligence Specialist
Apr. 2014 - May. 2016San Antonio, Texas Area
RackspaceSales Operations | Sales Commission Analyst
Mar. 2013 - Mar. 2014San Antonio, Texas Area
USAALife Insurance / Investment Services Rep II
Apr. 2011 - Mar. 2013
Edward JonesFinancial Advisor
Jun. 2010 - Feb. 2011
Rackspace HostingContract Processor
Jun. 2009 - May. 2010
Rackspace HostingAccount Manager
Aug. 2008 - Jun. 2009
Rackspace HostingCommissions Analyst
Aug. 2007 - Aug. 2008Commissions Analyst
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