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Network Power<100 people
Roles
💸100%
Marketing
🗿100%
HR
🔥50%
Startup Founder
Geos
🇬🇧50%
United Kingdom
Work Background
Professional Development Manager
MTX GroupProfessional Development Manager
Aug. 2024 - Feb. 2025
Business Analyst
MTX GroupBusiness Analyst
Jun. 2022Remote
Marketing Analyst
OracleMarketing Analyst
Jan. 2022 - May. 2022Remote● Creating heatmaps for North America, by state, region, institution type, diversity and inclusivity classification, and area of study. ● Creating a business framework for areas of interest and forecasting for the FY 2023. ● Creating a KPI dashboard for the team to manage and update throughout the year.
Executive Assistant To Chief Executive Officer
Kirtland Federal Credit UnionExecutive Assistant To Chief Executive Officer
Jul. 2020 - Dec. 2021Albuquerque, New Mexico, United States● Facilitating the communication and information disbursement between 8 Executive Leaders, 4 Supervisory Committee members, and 8 Board of Directors by email, phone, video conference, and online portal. Disseminating Executive information to 165+ employees by similar means. ● Updating 2000+ documents to database with cross-referenced category tags for a streamlined and efficient access to pertinent information. ● Managing calendars for 6 groups, personal, and CEO/President and preparing each meeting by compiling necessary documents, tools, and video or call access. ● Planning yearly Strategic Planning Session, creating Strategic Plan document, and dashboard for tracking progress and metrics.
Quality Assurance and Data Integrity Officer
Alutiiq, LLCQuality Assurance and Data Integrity Officer
Jul. 2017 - May. 2019Led full Program Audit for all center functions for compliance with Department of Labor, Corporate, and Center policies. ● Audited property locations and functionality and removed over 200 items from inventory, which assisted in upgrade availability. ● Compiled statistical data for success rate of student placements which resulted in increasing program capacity by 33%.
Tech Support 3/ Team Manager/ Quality Assurance
T-MobileTech Support 3/ Team Manager/ Quality Assurance
Oct. 2012 - Jul. 2017Albuquerque, New Mexico AreaManaging 4 teams of 15 customer experience employees and consistently being within the top 10 for the center. ● Analyzing performance metrics and forecasting assumptions, then reviewing the accuracy of forecast for recommendations and consistent quality performance. ● Research call volume drivers and work with vendors for solutions.

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