TurfPark IndiaHead Of Operations
Sep. 2017 - May. 2024Mumbai, Maharashtra, IndiaManaged technical and engineering facilities in a sports venue, ensuring smooth operation of all infrastructure. Oversaw a team of venue managers and directors, providing guidance and support in the delivery of ongoing projects. Built and maintained relationships with various sports events, leagues, marketplaces, and partners, ensuring successful collaborations and partnerships. Communicated effectively with stakeholders, including clients, partners, and team members, to ensure seamless operations and delivery of quality services. Analyzed operational data to make logical and accurate estimations for new/upcoming projects, and reported key insights and emerging trends to senior management. Adhered to data management quality control processes to ensure accurate, consistent, and compliant delivery of data. Maintained dashboards and databases with correct and recent data and information, performing data validation and verification checks and addressing discrepancies promptly. Created and executed Annual Operating Plans and budgets to drive revenue through, marketplace, B2B, and other channels, continuously improving market share through a combination of product, marketing, and other interventions.