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Work Background
Smurfit WestrockSales Manager
Oct. 2011Taiwan- Develop and execute sustainable paper and packaging solutions for customers and channel partners across various market, driving measurable success. - Excel in key account management by driving 44% target overachievement and boosting customer satisfaction to 93% through opportunity identification, process optimization, contract negotiation, and resource coordination. - Analyze market trends and competitor activities to inform strategic decisions. Develop business plans aligned with company's objectives. Facilitate global sales networking and execute cross-regional strategies to drive growth. - Great team player with a positive attitude, skilled in effective communication across multicultural and cross-functional teams in international business environments.
International PaperGlobal Account Manager/Industrial Packaging
Mar. 2009 - Oct. 2011Shanghai- Planned and implemented sales strategies and account plans to drive profit growth and deliver high-quality service for key global accounts across Asia Pacific. - Worked with diverse teams to address business challenges, identify growth opportunities, and implement tailored, results-driven packaging solutions. - Delivered impactful proposals and presentations, negotiated contracts, and enhanced customer satisfaction by leveraging internal resources and the sales force.
Test Rite GroupSales Representative / Retailer Sourcing
Sep. 2008 - Mar. 2009ShanghaiDeveloped sourcing strategies for key stationery retailers, delivering timely product and service solutions aligned with business goals. Managed end-to-end sales and supply chain processes, including inquiries, pricing, forecasts, vendor coordination, and on-time delivery.
Adapt Identification LLCProject Manager / Apparel & Retailer
Sep. 2005 - Apr. 2008New York CityEstablished and led the Apparel & Retailer Global Account Management Team to enhance brand satisfaction; managed end-to-end garment packaging development initiatives and ensured seamless execution across global sites. Coordinated cross-functional teams and standardized global sales processes to ensure consistent service; integrated market intelligence to support strategic decision-making and drive business growth.
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