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Work Background
RepairDeskHead of Sales Operations
Mar. 2023I’m helping RepairDesk with scaling sales teams, optimization of CRM and other sales automation tools, establishment of more efficient processes, and enhancement of the performance of our sales teams - Ensuring sales efforts are aligned with business objectives and monitoring effectiveness - Leading sales training initiatives, overseeing the planning and management for roles, responsibilities, values, and rules of engagement in the sales department - Providing broad operational day-to-day support with ownership of the CRM (Salesforce) and implementing, and managing sales automation tools - Driving sales growth strategies and ensuring that they are adopted in all levels of the department - Scaling Inbound, Outbound & Expansion sales teams to meet ambitious sales targets - Training & coaching sales teams to adopt proven sales methodologies to crush their quotas - Playing a servant-leader role to mentor key sales personnel, assisting in the execution of their duties, and ensuring constant improvement in their professional skills - Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the leadership - Partnering with Sales and Marketing teams to refine lead qualification process, analyse campaign performance, produce reports and dashboards
RepairDeskSales Operations Manager
Oct. 2021 - Mar. 2023- Scaled Inbound, Outbound, and Expansion sales teams to meet revenue targets - Provided broad operational day-to-day support with ownership of the CRM (Salesforce) and implemented and managed sales automation tools - Designed opportunity management processes and helped teams adopt the new CRM - Introduced sales cadences and improved sales copy to trigger more upsell opportunities - Owned end-to-end sales funnel tracking, delivered regular insights, and devised techniques to improve funnel performance
MotiveSMB Account Executive
Oct. 2020 - Sep. 2021San Francisco, California, United StatesDemonstrated Motive’s (formerly KeepTruckin) digital products & solutions to fleet managers and drivers Discovered owner operators' & fleet managers’ short & long term goals and helped them get started with Motive Provided accurate revenue forecasts Crushed monthly & quarterly quotas
Hapy CoCofounder
Jan. 2019Wilmington, Delaware, United StatesBridging the gap between Hapy and our clients and keeping the sales pipeline healthy and accelerating. 🙌🏾
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