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Work Background
Office of Financial ManagementCommunications Director - One Washington
May. 2022Olympia, Washington, United StatesAs the One Washington Communications Director, I am dedicated to leading the strategic communication efforts for the state's multi-year, multi-phase implementation of the Workday Enterprise Resource Planner (ERP). This enterprise-wide initiative aims to transform the state’s core business functions, ensuring efficiency and transparency across all state agencies. Key responsibilities include: Communication Strategy Development: Crafting and maintaining a comprehensive communication strategy that guides all program communications, ensuring alignment with the OneWA brand and state best practices. Leadership and Management: Providing leadership, mentorship, and supervision to the communications team, setting performance goals, and ensuring productivity and alignment with the program’s objectives. Media Relations and Public Engagement: Serving as the enterprise spokesperson for media inquiries related to the Workday implementation, proactively managing media relations to tell the story of the Workday implementation and its impact. Executive and Crisis Communications: Supporting executive leaders with tailored communication strategies and materials, and acting as the escalation point for all crisis communications. Legislative Engagement: Partnering with the Executive Sponsor and other leaders to develop and distribute communication materials supporting budget requests and legislative sessions.
Office of Financial ManagementCommunications Lead - One Washington
Aug. 2021 - May. 2022United StatesAs the Communications Lead for the State of Washington's Workday implementation project, I play a crucial role in driving the success of this transformation program by drafting and delivering enterprise messaging and fostering organizational change. With a strong focus on strategic communication, I ensure that all stakeholders are well-informed, engaged, and aligned throughout the multi-phase implementation. Key responsibilities include: Organizational Change Management: Lead communication efforts that support organizational change, ensuring that messaging effectively addresses the needs and concerns of various stakeholder groups and facilitates smooth transitions. Content Creation: Develop, draft, and curate high-quality content for various communication channels, including newsletters, emails, presentations, and web content, to keep all stakeholders informed about project milestones, updates, and impacts. Collaboration with Partners: Collaborating cross functionally with team members and the system implementer to create an optimal implementation experience. Stakeholder Engagement: Engage with executive leadership, agency representatives, and end-users to gather insights, address concerns, and provide clear, transparent communication about the Workday implementation process.
Yelm Community SchoolsTeacher
Sep. 2019 - Aug. 2021Yelm, Washington, United StatesAs a teacher in Career and Technical Education (CTE) for grades 9-12 in communication, marketing, journalism, and digital design, I worked with students to gain the foundational skills they need to thrive in today's dynamic and interconnected world. Key responsibilities include: Comprehensive Curriculum Development: Design and deliver engaging lessons that cover key concepts in communication, marketing, journalism, and digital design, preparing students for future academic and career success. Innovative Remote Learning Solutions: During the COVID-19 pandemic, leveraged organizational change management, crisis communication, and project management skills to create new ways to engage families and students in a remote learning environment. This included developing interactive online lessons, virtual workshops, and fostering strong communication channels between school and home. Student-Centered Approach: Focus on individualized instruction and support, helping students to discover their strengths and interests while providing the tools and resources they need to succeed. Professional Collaboration: Work closely with colleagues, industry professionals, and community partners to provide students with opportunities for hands-on learning experiences, internships, and mentorship.
ZOLAOperations Manager
Aug. 2016 - May. 2019United StatesAs the Operations Manager of a live music venue I oversee the day-to-day operations, ensuring seamless event execution and optimal venue performance. Key responsibilities include: Staff Management: Recruit, train, and manage venue staff, including front-of-house, technical, and security teams. Financial Oversight: Manage budgets, control costs, and ensure financial targets are met. Vendor Relations: Liaise with artists, booking agents, and suppliers to ensure smooth operations. Customer Experience: Enhance the patron experience by overseeing customer service, addressing complaints, and improving venue amenities. Marketing Support: Collaborate with marketing teams to promote events and increase attendance.
Eastern Washington UniversityGraphic Designer
Jun. 2015 - Jun. 2016Cheney, Washington, United StatesAs a Graphic Designer for Eastern Washington University, I am responsible for creating visually compelling graphics that promote student events and activities. This role involves designing a variety of marketing materials, including posters, social media graphics, and digital content, to engage and inform the student body. Key responsibilities include: Design Creation: Develop creative and engaging designs for print and digital media to promote events. Brand Consistency: Ensure all designs align with EWU's branding guidelines and visual identity. Collaboration: Work closely with the student entertainment team to understand project requirements and deliver high-quality visuals. Content Development: Generate original concepts and artwork that effectively communicate event themes and details. Feedback Implementation: Receive and incorporate feedback from team members to refine designs. Time Management: Manage multiple projects and meet deadlines in a fast-paced environment
Eastern Washington UniversityEvent Planner
Jun. 2012 - Jun. 2015Cheney, Washington, United StatesAs an Event Planner for Eastern Washington University, I specialize in the student experience and am responsible for organizing and executing a variety of events, ensuring high-quality experiences. This role involves client relations, managing performer logistics, and coordinating event details to foster student engagement and satisfaction. Key responsibilities include: Event Planning and Execution: Design, plan, and implement events that cater to student interests and needs. Client Relations: Serve as the main point of contact for student organizations and external clients, ensuring their event requirements are met. Performer Liaison: Manage relationships with performers, including contract negotiations, logistics, and on-site coordination. Budget Management: Oversee event budgets, ensuring cost-effective planning and execution. Marketing Collaboration: Work with marketing teams to promote events through various channels. Feedback and Improvement: Gather and analyze feedback to improve future events
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