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Work Background
Senior Manager | Producer, Analytics CX, Performance Marketing
Resolute DigitalSenior Manager | Producer, Analytics CX, Performance Marketing
Feb. 2025New York, United StatesResponsibilities • Product Development • Advancement of Analytics Workflows • Innovation Driver
Senior Manager | Producer, Digital CX, Creative Tech
Resolute DigitalSenior Manager | Producer, Digital CX, Creative Tech
May. 2023 - Feb. 2025New York, New York, United StatesResponsibilities • Leadership of project teams from project ideation through finish, including UX/Design, Content Strategy, Front and Back End Developers. • Budget and resource management, Risk mitigation, SOW creation and procurement lead. Key Outcomes • Leadership of project team for award-winning website launch within scope, timeline and budget. • Successful management of complex projects involving multiple workstreams and project teams, resulting in successful launches and leading to client recognition as a digital leader within their organization.
Walmart Pricing Analyst, Beverage Sales
PepsiCoWalmart Pricing Analyst, Beverage Sales
Oct. 2022 - May. 2023Rogers, Arkansas, United StatesResponsibilities • Facilitation of beverage pricing changes across Walmart stores in Northwest, Midwest markets. • Creation of monthly datasets across PepsiCo beverage portfolio for submission to buyer. Key Outcomes • Project Lead for the introduction of new product in Walmart stores, ensuring accurate pricing structures and product SKUs across markets, resulting in on-time product launch. • Proactively researched pricing issues and provided solutions for discrepancies found. • Led regular calls for bottlers within my region to understand challenges and align on solutions.
Project Manager
Taoti CreativeProject Manager
Aug. 2021 - Jul. 2022Key Responsibilities • Budget and resource management, risk mitigation, support to Business Development team, pursuit of additional revenue streams. Key Outcomes • Proactive alignment with clients on project reporting structures, leading to increased efficiencies across the project team. • Gained proficiency in content mapping to support on-time site launch. • Successful management of client relationships, leading to additional revenue streams.
Opportunity Manager and Developer
CodeableOpportunity Manager and Developer
Jan. 2021 - Aug. 2021Responsibilities • Sales and account development, opportunity management, refining project requirements. Key Outcomes • Co-management of reporting framework for filtering incoming business leads; provision of quantifiable data for future agency growth. • Drove process for vetting incoming requests to ensure alignment to company values. • Engaged with more than 250 new clients monthly to determine project viability. • Regularly assisted in triaging more than 600 incoming customer requests monthly. • Sales and account development, opportunity management, refining project requirements.
Consultant
Useful GroupConsultant
Jan. 2020 - Dec. 2020Responsibilities • Strategic consultation services to support agency growth. Key Outcomes • Provision of strategic recommendations as requested, with delivery of two strategic frameworks to support agency scale.
Digital Project Manager
Amazee LabsDigital Project Manager
Oct. 2018 - May. 2020Responsibilities: • Budget and resource management, capacity planning, risk mitigation, stakeholder communication. Key Outcomes • Led in revised project processes and tracking procedures, resulting in increased efficiencies, client satisfaction and budget management. • Successfully spearheaded adoption of new projects. • Provided support to Business Development in the creation of SOWs and process improvements.
Project Manager
FiveStoneProject Manager
May. 2017 - Oct. 2018New York, New York, United StatesResponsibilities: • Management of contracted resources, project lead for new builds, risk mitigation strategies. Key Outcomes • Successful management of projects through the entire lifecycle, management of internal and contracted stakeholders, resource planning and budget tracking. • Supported new software implementation for detailed reporting on project budgets, team allocations, tasks and revenue tracking, resulting in a cohesive measurement system across agency projects.
Account Executive
Five Q Account Executive
Apr. 2016 - May. 2017Responsibilities: • Cross-functional team lead, budget management, capacity planning, risk mitigation, stakeholder communication. Key Outcomes • Successful leadership of new build and maintenance projects with strategic guidance in the areas of risk mitigation and project efficiencies. • Co-led in-person digital summit for clients, providing insights in digital marketing methodologies, trends and areas of opportunity for revenue and reach growth.
Business and Volunteer Manager
The Bowery Mission Women's CentersBusiness and Volunteer Manager
Jun. 2015 - Apr. 2016New York, NY
Executive Assistant to the President
The King's CollegeExecutive Assistant to the President
Aug. 2013 - Apr. 2015New York, NY
Customer Care Specialist
Quidsi Inc.Customer Care Specialist
May. 2012 - Jun. 2013Jersey City, NJ
Sales Associate
Williams-Sonoma, Inc.Sales Associate
Oct. 2011 - May. 201259th and Lexington | New York, NY
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