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Work Background
MiratechSenior Scrum Master & PMO- Engineering
Feb. 2024Gurugram, Haryana, India-Successfully delivering product initiations for the client working on Agile framework -Delivering underlined features with 4 cross functional global scrum teams with more than 60 members as direct reportees -Engaged in project resource allocation, budgeting and estimation for long term goals -Guiding cross functional teams towards Agile maturity – working closely on Commitment reliability, scope change, velocity volatility, cycle time and backlog health -Engaged in effective tooling & reporting to stakeholders on project sprint metrics and budget
Alcor Solutions, Inc.Cloud Project Manager
Sep. 2022 - Aug. 2023Noida, Uttar Pradesh, IndiaBeing an integral part of Cloud Practice of Alcor Solutions, currently working with international clients on Cloud footprints, development of cloud modules, traction on development timelines and deliverables, making the client understand the efficiency of Cloud.
•Working as PM for a large multinational automotive organisation for Cloud Build
•Experienced in working with multilingual clients for building cloud foundation in AWS
•Driving the cloud foundation build for the client with concurrent cloud development teams •Experienced in driving metrics and KPIs for geographically distributed remote teams
•Analysing risks involved and mitigation channels for the same
•Documenting risks throughout the project in Project Charter along with plans to mitigate
•Facilitating document management on client side as far as the design document, HLD, LLD, Project plan, WBS document, Test strategy and other business documents are concerned
•Providing weekly/monthly and quarterly project update with client in respect to design, build, risks, dependencies, cost estimation and resource planning
•Leading the POC development for the cloud build as Scrum Master
•Working with concurrent remote scrum teams for developing the POC and the MVP
•Engaging scrum teams in daily huddles, reviewing user stories, clarification meetings with BA team, sprint retrospectives and sprint demo with client
•Working with dev team on client feedback, expectations and wish list to add as features in upcoming iterations/MVP
Atlas Software TechnologiesQuality Assurance Manager Global IT
Oct. 2021 - Jul. 2022Kolkata, West Bengal, India•Engaged in implementing Quality standards and principles for Global IT processes, procedures, integration and migration
•Chaired global quality review meetings with client on application workflow, thought process, ideation and implementation
•Assisted with prioritization and resolution of software defects
•Document management and implementing version control for organization wide access, staff read and accept through SharePoint/One drive/unichannel modes
•Reviewed project charter, plans, budget and control dependencies for upcoming and ongoing development projects
•Acted as Scrum Master for product teams with a focus on guiding teams towards improving the quality, delivery & review of product & performance
•Coached team members in creation and maintenance of product backlog
•Continuously learned Agile/Scrum techniques and sharing them with the team
•Interfaced with the Program management office (PMO) to ensure project goals and requirements are being met in regard to resource allocation, cost , timeline & budget
•Facilitated sprint planning, retrospective and sprint demos
•Updated Agile tracking systems to provide transparency on product and sprint backlogs
•Managing multi-site operations on application development and sharing responsibilities as deputy PM
•Providing technical support to Business Owners during implementation of new products/services
•Developing status reports and dashboards, including metrics-informed analysis
•Integrating quality as a part of SDLC in adherence to local or international requirements
D S DatamaticsProject Manager
Oct. 2016 - May. 2020Kolkata Area, India•Engaged in business and management principles involved in strategic planning, resource allocation, and coordination of people and resources
• Organized QA plans and performed quality control testing for approx. 50+ cases and projects annually
• Developed a database management program, leading the team in meeting all project
Deadlines, early defect identification and mitigation
• Identified and fixed program bugs, leading to a marked increase in customer satisfaction as measured by online surveys
•Co-ordinated with QA to maintain server qualifications both application and the database servers in pre and production environment
•Responsible for defining project scope, goals and deliverables to plan reasonable deadlines for success
WEBEL INFORMATICS LTD.Center Manager
Feb. 2015 - Sep. 2016Kolkata Area, India•Created staffing, budget, risk and communication plans to ensure successful project execution
•Maintained monthly publication of the CIO Dashboard to ensure visualizations are consistent with the CIO Dashboard guidelines
•Demonstrated capability to quickly gain a detailed understanding of a process in order to optimize efficiencies and improve quality
•Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects
•Supervised a quality control team of 15+ members across several departments, bolstering inter-departmental integration of processes
Novartis Pharma AG for Wipro TechnologiesSoftware Engineer/Onsite Coordinator
Feb. 2007 - Jan. 2015Basel Area, Switzerland•Assisted in the development of full-scale project plans for approved projects and associated communications' documents
• Plans, executes and finalizes projects according to strict deadlines, delivering projects on time and within budget
• Identified key process indicators for all major process areas, eventually leading to 65% decrease in potentially detrimental quality oversights • Coach, guide and mentor teams on Agile / Scrum practices and techniques
• Assessed business implications for each phase and monitored progress to meet deadlines, standards and cost targets for mission critical projects (21 CFR Part 11 and GAMP 5 standards and techniques)
• Submitted reports consisting of analyzing, summarizing and interpreting collected data to increase team efficiency at work by 16%
• Articulated project goals and scope, translated business needs into technical terms,
prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones
•Worked closely with Product Owner in backlog management and continuous delivery of features/MVP
Hewlett-PackardTechnical Support Analyst-Tier II
Dec. 2003 - May. 2005Bengaluru Area, India•Mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets
• Conducting training sessions & in house forums to boost the technical and soft skills of the associates
•Creating and sustain a dynamic environment that fosters development opportunities and motivates high performance amongst team members
•Providing cross training to Process Associates to handle High Volume Situations and reduce Idle Time
•Develop action plan for training, conduct chat & e-mail audits for customer interactions and provide feedback
• Attending Weekly Technical Client conference calls
•Conducting HP Lab based & video based training programs for Tier II analysts
Hewlett-PackardASG
Dec. 2003 - May. 2005Bengaluru Area, India•Mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets
• Conducting training sessions & in house forums to boost the technical and soft skills of the associates
•Creating and sustain a dynamic environment that fosters development opportunities and motivates high performance amongst team members
•Providing cross training to Process Associates to handle High Volume Situations and reduce Idle Time
•Develop action plan for training, conduct chat & e-mail audits for customer interactions and provide feedback
• Attending Weekly Technical Client conference calls
•Conducting HP Lab based & video based training programs for Tier II analysts
• Hired and trained new team members based on predicted project needs
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