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Work Background
NCBA GroupHead of Technical Programme Management & Agile Transformation - Loop DFS
May. 2023Nairobi County, Kenya
CloudFactoryDirector of Delivery
Sep. 2021 - May. 2023Nairobi, KenyaProvide leadership to high-performance team of Delivery Mangers, in Nepal, UK, US and Kenya. This while simultaneously spearheading the delivery and management of operations of Key Accounts looking at achievement of key metrics of quality, and throughput focusing on their long-term success, achieving revenue targets, and increasing Cloudfactory’s wallet share. Driving initiatives within the Delivery organisation that resulted in resource optimisation, growing of the Delivery team by coaching and mentoring the Delivery Managers and Delivery Leads as we work towards growing leaders worth following. This resulted in: Improved service delivery for our clients Growth and development of the global delivery team.
ArifuDirector of Project Management
Oct. 2019 - Aug. 2021Nairobi, KenyaLeading the entire project management function for Arifu and ensuring all projects are well-executed and on-time to strong learning outcomes for our learners and high satisfaction for institutional clients; Managing, hiring, and training all project managers and overseeing their development, delivery, and professional growth; Directly managing Arifu’s larger and more complex projects with multinational clients as our partnerships expand to reach millions of people across multiple countries; Providing strategic advice, perspective, and decision support on all aspects of company growth as a member of the extended leadership team; Tracking project analytics and conducting analysis to generate recommendations for improving client services and project implementation in terms of profit margins, quality, and timeliness; Completing and improving on all project management systems, processes, and tools for effective project implementation and delivery of products and services for our clients; Developing company-wide project management training materials that increase the project management capacity of all business functions and teams in collaboration with the Talent team Developing, tracking, and updating workflows, work plans, and individual scorecards for the PM team Providing day-to-day support to project teams and partners, ensuring compliance with partnership contracts as well as applicable regulations; Ensuring and maintaining effective communication both internally and with partners, including project status updates, progress reports, and risk tracking; Contributing to establishing company-wide information systems and database management, as well as all business function documentation and training; Maintaining project budgets, budget to actual (BTA) reports, and mapping them to project timelines to anticipate cash flow need;
IBMDelivery Project Manager
Sep. 2015 - Sep. 2019Nairobi, KenyaManaging the delivery of projects through the complete life cycle from aspiration through to Operations. This will include ensuring that the project is delivered on time, meet`s business & technical requirements and is within the agreed budget. Projects may be internally resourced and via third parties. Establish and maintain effective working relationships with all stakeholders. Understand the high-level technical architecture and be able to facilitate debate and drive decisions on appropriate solutions. To ensure that the organizational requirements are produced to standard in a timely manner. To be responsible for the project administration and the production of project documentation, e.g. project plans. To monitor and manage the project process and track progress against milestones, deadlines and budget. Report on these items to key stakeholders. To anticipate, manage and resolve issues and act as the point of contact for the project. To use best practice risk management, assessing risks in an informed and considered manner and to plan for the mitigation of these risks. To run in-house projects on a day-to-day basis and take responsibility for their delivery using agile and more formal techniques as appropriate. Provide support and assistance in the promotion and adoption of Programme & Project Management best practices.
IBMProject Manager - Global Technology Services, SO
Nov. 2014 - Sep. 2015Nairobi
Safaricom PLCProgram Manager - Enterprise Business Transformation
Jul. 2014 - Oct. 2014NairobiPlan the program • Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the department • Develop and implement long-term goals and objectives to achieve the successful outcome of the program • Develop an annual budget and operating plan to support the program • Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement • Develop and review the Business Case for the program to ensure the continuous delivery of services Organize the program • Ensure that program activities operate within the policies and procedures of the organization • Oversee the collection and maintenance of records on the deliverables of the program for statistical purposes according to the confidentiality/privacy policy of the organization Staff the program • In consultation with the Head of Department Transformation, recruit, interview and select well-qualified program staff. • Implement the human resources policies, procedures and practices of the organization • Establish and implement a performance management process for all program staff Lead the program • Ensure all staff members receive orientation and appropriate training in accordance with organizational standards • Supervise program staff by providing direction, input and feedback • Communicate with the business and other stakeholders to gain support for the program and to solicit input to improve the program • Liaise with other managers to ensure the effective and efficient program delivery Control the program • Write reports on the program for management • Ensure that the program operate within the approved budget • Monitor and approve all budgeted program expenditure • Identify and evaluate the risks associated with program activities and take appropriate action to control the risks
Safaricom LTDProject Manager (Prince2 Practitioner)
Sep. 2011 - Jun. 2014NairobiProject Manager – Enterprise Business Unit • Direct and manage project development from beginning to end. • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. • Develop full-scale project plans and associated communications documents. • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. • Liaise with project stakeholders on an ongoing basis. • Estimate the resources and participants needed to achieve project goals. • Draft and submit budget proposals, and recommend subsequent budget changes where necessary. • Where required, negotiate with other department managers for the acquisition of required personnel from within the company. • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle. • Set and continually manage project expectations with team members and other stakeholders. • Delegate tasks and responsibilities to appropriate personnel. • Identify and resolve issues and conflicts within the project team. • Identify and manage project dependencies and critical path. • Plan and schedule project timelines and milestones using appropriate tools. • Track project milestones and deliverables. • Develop and deliver progress reports, proposals, requirements documentation, and presentations. • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas. • Proactively manage changes in project scope, identify potential crises, and devise contingency plans. • Define project success criteria and disseminate them to involved parties throughout project life cycle. • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
SafaricomSenior Engineer
Sep. 2009 - Sep. 2011Nairobi• Lead in the WiMAX BTS roll-out in for Safaricom. • Lead the analysis and design of RF systems in 3.5GHz using Atoll an RF planning tools for WiMAX. • Evaluating prediction tools and propagation models for WiMAX applications for proper implementation of Wireless networks. • Lead in the country-wide changeover of customers from Airspan to Alvarion • Working closely with 3rd party suppliers and contractors, to ensure timely delivery of projects and ensure quality is maintained. • Assume full responsibility to effectively and efficiently manage all project activities and resources (human, financial, physical / material assets, etc) in order to meet expected results for BTS rollout and special MW solutions for customers. • Develop weekly, monthly and quarterly activity and procurement work plans as well as budgets based on expected year-end outputs; ensure close monitoring of activities and disbursements. • Build, motivate and lead a high performing team consisting of project personnel, and contractors. • Prepare qualitative substantive and financial progress reports as may be required by the project. Prepare periodic procurement, contracting and financial delivery reports for management.
One Communications LTDRF Engineer
Jan. 2008 - Dec. 2009• Lead the analysis and design of RF systems in 3.5GHz using specific RF planning tools for WiMAX. • Evaluating prediction tools and propagation models for WiMAX applications. • Assessing RF planning techniques and RF tools in the market for the design of WiMAX and Wireless solutions. • Evaluating and determining appropriate RF propagation models for use in designing WiMAX and other wireless networks. • Leading in the assessment of regulatory aspects of network design in WiMAX and UNII bands. • Working closely with 3rd party suppliers and contractors, to ensure timely delivery of projects and ensure quality is maintained. • Executing RF designs for specific markets including capacity and frequency planning and proposes optimization techniques through field work. • Working closely with WiMAX and other equipment vendors to understand implementation and performance specifications. • Training of other RF engineers on the design methodology and planning of RF systems. • Designing of RF backhaul systems. • Interference analysis
UUNETRF Engineer
Jan. 2006 - Dec. 2008Design and Optimize Wimax (IEEE 802.16), and Wi-Fi (IEEE 802.11a, b and g) networks. Interface with customers and vendors on equipment selection. Generate RF Coverage plots, RF model tuning, search ring generation and site selection, Perform RF optimization duties such as site and cluster optimization and RF Acceptance testing. Maintenance of Wimax base stations. Designed and tested Wi-Fi solution for Multi-tenant units and residential users. This includes billing by generation of pins and configuration of access parameters. Design and configuration of Microwave point-to-point links on the sub 6- GHz band.
Open Systems TechnologiesRF Engineer
Jan. 2005 - Dec. 2006
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