ATG, a Cognizant CompanySenior Quality Assurance Analyst
Jan. 2019 - Dec. 2023Missoula, Montana, United StatesDuring this tenure, I ensured the quality and reliability of applications for clients across diverse industries—including utilities, manufacturing, sales, and life sciences—by delivering robust, user-focused solutions. I managed and tracked project deliverables to consistently meet deadlines and stay within budget. My role involved leading system enhancements, overseeing knowledge transfers, and conducting thorough testing to support smooth, successful implementations. I also provided client-side support, facilitated internal stand-ups, and built strong collaboration between onshore and offshore teams to drive project alignment and efficiency. Basic Contributions:
• Spearheaded successful go-live for project, accelerating timelines post-transition from previous consulting firm.
• Developed and implemented quality assurance initiatives across multiple high-stakes projects within Salesforce ecosystem.
• Led complex testing lifecycles and directed cross-functional teams to maintain dynamic project environment. Additional experience as Independent Forestry Services Contractor, Sales Associate, House Painter, Owner and Massage Therapist, Beverage Catering Manager & Bartender, Retail Sales Manager, Executive Assistant, Admin Assistant, Barista, Server, Head Massage Therapist, Data Entry Clerk, Counter Intelligence Agent {CIA}, Front Desk Clerk & Young Adult/Kids Section Attendant, Receptionist & Cashier, Canine Supervisor and Kennel Sanitizer, across diverse organizations.