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Work Background
Transaction Data SystemsPOS Product Specialist
Jul. 2019Troubleshooting all register hardware and credit card transactions.
Transaction Data SystemsChat Product Specialist
May. 2017 - Jun. 2019Moore, OklahomaTroubleshooting hardware and software complications a pharmacy may run into within our program. This can include printer problems, scanners not scanning into the program, faxes not sending to doctors, IVR calls not processing for inbound or outbound calls, insurance rejections, the program freezing, electronic scripts not processing properly and receiving various errors from certain processes within the program.
PaycomAdditional Business Administrative Specialist
Jan. 2017 - Apr. 2017Oklahoma City, Oklahoma AreaPreparing client set up documents for Cobra Specialists, Managing Cobra e-mail inbox, Filtering setup questions, Ensuring notices have been stuffed, sealed, and placed in production for delivery to clients, Updating Cobra backend rates, Adding Cobra recipients to Cobra system Keep track of when Cobra recipients need to pay and when they need to be terminated from their benefits
Baylor University MISProject Manager
Sep. 2015 - Dec. 2015Overseeing a project in my Systems Analysis and Design class. There are four deliverables. Received an A+ on the first, received A on the second, and currently in process of third and fourth. First deliverable: -Analyzing a business's current system -Documenting the data they are storing Second deliverable: -Creating a new vision for the system -Creating descriptions and documentation for what the system will be capable of Third deliverable: -Creating the user interface for a desktop application -Creating the user interface for a tablet application -Walking our professor through the two applications on how they will work and what they will store Fourth deliverable: -Presenting the entire system
Navarro CollegeCosmetology Assistant
May. 2015 - Aug. 2015Corsicana, TexasKeeping up with their half million dollar budget, keeping inventory records for hair color and styling products, creating orders in order to keep inventory stocked, registering students for classes, grade input, making sure all student cosmetology permits are up to date and aligned with the Texas Department of Licensing and Regulation records, etc.
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