ECo Global ConsultingOperations Manager & Functional Consultant
Feb. 2015 - Oct. 201720/F Zuellig Bldg., Makati Avenue corner Paseo de Roxas, Makati CityAdministered comprehensive project management support across technical delivery, process documentation, testing, staffing, and operational maintenance, ensuring successful end-to-end project execution and continuous improvement. - Oversaw the development and implementation of project and operational documentation standards to maintain quality, consistency, and regulatory alignment. - Provided cross-functional support, bridging technical, operational, and business objectives to drive project success and stakeholder satisfaction. Key Achievements: - Established and operationalized policies that reinforced company culture and strategic vision, enhancing organizational cohesion and execution discipline. - Designed and standardized project documentation frameworks, financial reporting templates, and marketing materials — enabling efficient project tracking and improved stakeholder communication. - Authored critical product documentation, including User Guides, Technical Guides (Developer’s Cookbook), Installation & Deployment Guides, and Product Briefs/Brochures — supporting product adoption and client onboarding. - Contributed to the strategic development of the company’s product backlog, ensuring alignment with market needs and future growth initiatives.