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Work Background
Los Angeles County Development AuthorityOffice Assistant III
Oct. 2024Palmdale, California, United States
AppleOne Employment ServicesSkilled Typist
Mar. 2024 - Oct. 2024United StatesProvided clerical support to the probation department by conducting court case research, identifying, locating, and extracting relevant client background data, and managing sensitive information for AB109 clients. Assigned daily cases to probation officers. Performed various duties, including collaborating with law enforcement and various departments, reviewing and communicating case information, creating and maintaining defendant/probationer files, and routing documents. Applied Federal and State laws, County and local ordinances, and departmental policies and procedures to ensure compliance with established guidelines and requirements.
Top Shelf FinancialLife Insurance and Retirement Specialist
Feb. 2023Developed and implemented comprehensive life insurance and retirement strategies tailored to clients' financial goals. Conducted in-depth financial assessments to analyze clients' needs and recommended customized solutions. Successfully built and maintained a client portfolio through effective networking and relationship-building skills. Stayed abreast of industry trends, regulations, and product knowledge to provide up-to-date and informed advice. Demonstrated strong communication skills in explaining complex financial concepts to clients, fostering trust and transparency. Achieved sales targets consistently, showcasing a results-oriented approach to financial planning. Managed administrative tasks, including documentation, client correspondence, and compliance adherence. Established Top Shelf Financial as a reputable choice for life insurance and retirement planning services in the local market.
Absolute Bail BondsBail Agent
Mar. 2018 - Oct. 2024Lancaster, CaliforniaAdministered comprehensive administrative support for licensed bail agents, showcasing versatility by ascending to a licensed agent role. Responsibilities encompassed handling diverse tasks such as managing incoming calls from potential clients and correctional facilities, conducting phone-based application processes, liaising with jails to gather precise charge and bail amount details, adeptly managing multiple phone lines, inputting detailed notes into the Bail Program, managing sensitive and confidential information, delivering exceptional customer service, proactively following up with potential clients, supervising and training new clerks, and skillfully securing funds towards bail while negotiating bail costs effectively.
Nextop Moving Systems DBA: Rainbow MoversMoving Consultant
Mar. 2016 - Jan. 2018Sun Valley, CaManaged the end-to-end process of incoming sales calls, seamlessly providing moving estimates over both phone and email. Proficiently handled reservation inputs, payment processing, and computer-based record-keeping, skillfully scheduled visual estimates, processed credit card transactions via phone, and undertook light dispatching duties. Additionally, expertly managed incoming inquiries from Yelp and the website, ensuring timely responses. Adeptly secured certificates of insurance for commercial moves, showcasing a comprehensive approach to the coordination and administration of tasks.
Antelope ExpressReservationist
Jun. 2015 - Apr. 2016PalmdaleExecuted reception and administration responsibilities with finesse, welcoming guests, managing multiple phone lines, and adeptly addressing company inquiries. Proficiently orchestrated the dispatching of drivers to and from the airport, meticulously input reservations into the computer, and generated daily reports like driver manifests and time cards. Streamlined financial processes by sending out invoices and overseeing monthly truck parking logistics. Skillfully navigated diverse clerical tasks, including filing, photocopying, and seamlessly handling various administrative functions to contribute to the overall efficiency of operations.
General Atomics Aeronautical SystemsFood Service Worker
Jun. 2012 - May. 2014Palmdale caServed food using proper food handling procedures and maintained cleanliness standards throughout the cafeteria. Operated the cash register and provided customer service according to department standards. Adequately supplied areas and maintained supplies throughout the shift. Prepared and served food according to the menu, ensured proper food temperatures, and correctly used utensils and garnishments.
Creative Outdoor AdvertisingHuman Directional
Sep. 2006 - Aug. 2008Lancaster, CaliforniaAnswered multiple questions from various customers regarding housing tracts; directed prospective homebuyers to new housing projects by advertising different marketing material to the public.
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