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Work Background
SpherionDirector of Learning and Development
Jan. 2025As Director of Learning and Development at Spherion, I am responsible for shaping and implementing comprehensive learning strategies that align with the company's overall objectives. This includes conducting needs assessments, designing and curating engaging learning content (e-learning, instructor-led, blended), managing learning technologies, and measuring the impact of training initiatives on key business metrics. I collaborate closely with leadership and HR to foster a culture of continuous learning and development across the organization. My focus is on empowering employees with the skills and knowledge they need to succeed and contribute to Spherion's continued growth.
Randstad SourcerightSenior Manager - Global Learning and Development Supporting Google
May. 2022 - Jan. 2025As the Global Senior TDM for Learning & Development, I manage a team of up to 30 recruiters and 3 Talent Delivery Managers with teams located in North America, EMEA, and APAC. This includes overseeing the training and curriculum development of 5 different recruiting workstreams all with various regional nuances while partnering with the Operations team to ensure smooth delivery and expedited ramp periods. Dedicated and results-driven L&D Manager with a proven track record of designing and implementing comprehensive training programs. Adept at assessing organizational training needs, developing engaging curriculum, and delivering impactful learning experiences. Skilled in leveraging innovative instructional design methodologies, e-learning platforms, and multimedia tools to enhance employee development. I continue to demonstrate success in fostering a culture of continuous learning and talent development, wrestling in improved employee performance and organizational growth. I possess strong leadership and communication skills with a passion for empowering individuals to reach their full potential. I am committed to staying abreast of industry trends and incorporating best practices into training strategies while excelling in collaborating with cross-functional teams to align learning initiatives with organizational goals and strategies. RSR STAR Academy Program Director – 2021-2022 Worked with the President/Chief Operating Officer of RSR (Dan Oakes) in a one-on-one capacity to create the STAR Academy Created a 4-Week Training Program to train individuals looking to transition into a recruiting career but had no prior experience Built out 100 hours worth of curriculum to train them on every aspect of recruiting, sourcing through the offer process, which included Instructor Led Training, Engagement Activities, Shadow and Reverse Shadow opportunities, assessments, teach-backs, independent learning assignments
Randstad SourcerightGlobal Learning and Development Manager - Google
Mar. 2022 - Jan. 2025North America, India, Europe, Latin America
Randstad SourcerightRPO Talent Delivery Manager - Google
Oct. 2021 - Mar. 2022As a TDM for the Google Tech Partnership with RSR, I managed a team of 15 Technical Sourcers while simultaneously establishing operational guidelines for RSR Delivery from the ground up. I supported the team in achieving 110% of the goal in FY2021 and Q12022 by coaching sourcers to maximize talent acquisition in a highly competitive talent market. Managing the team involved analyzing 16 various data points to influence sourcer behavior and fuel team efficiency. I applied my years of knowledge in the recruiting and operations realm to implement talent acquisition strategies focusing on recruiting Top Tier software engineers capable of building Cloud and Infrastructure products for Google, the world’s largest search engine. I worked with the Senior Leadership team to develop SOPs, product area training, training improvement, and DEI strategies.
KellyRecruiting Manager-Georgia, Alabama, & Mississippi
Apr. 2019 - Oct. 2021US Operations, SoutheastAs a recruiting manager I manage a team of 21 recruiters and 8 branches across the State of Georgia in the light industrial, clerical, and administrative fields. The recruiting manager determines the strategic direction and objectives of the recruiting department, which in turn supports the business’s growth while simultaneously maintaining its culture and quality standards. As a recruiting manager, I lead the development and implementation of strategic talent acquisition tactics and lead the evaluation of the entire recruiting function, strategies, and procedures in order to find opportunities for improvement. I oversee full cycle recruitment in support of all of the business’s functions by exploring and implementing practices that allow the business to attract top most talent to the business.
Kelly ServicesOperations Manager Southeast Market
Aug. 2017 - Apr. 2019Georgia, Florida, North Carolina, South Carolina, and VirginiaMonitors the quality and efficiency of the service-related operations for a market—making recommendations and implementing improvements. Responsible for ensuring that branch service staff successfully execute the Service Delivery Standard Operating Procedures and meet goals for service delivery metrics. Responsible for the market's programs to manage unemployment compensation, workers' compensation, Work Opportunity Credits, temporary employee recruiting and retention, and Kelly's Quality Management System (KQMS) deployment. Acts as a liaison to Corporate departments (primarily Division Administration, Service, and Product Management)—providing feedback and supporting the deployment of service-related programs and training to ensure compliance and maximum results. In addition, implementing and supporting Kelly's local relationship with strategic accounts. Provides guidance, facilitates the sharing of best practices between branch service staff, and assists in the execution of the service delivery processes (hiring employees, taking orders, filling orders, etc.), as needed. An expert in Kelly's front office service delivery processes and technology systems. Operating within Company policy, exercising discretion and independent judgment in making decisions.
Kelly Educational StaffingEducational Services Account Manager
Aug. 2016 - Feb. 2017Columbus, Georgia
Kelly Educational StaffingKelly Educational Staffing Supervisor
Jan. 2016 - Jul. 2016Columbus, Georgia AreaPlacing qualified personnel at educational institutions including elementary, middle, and high schools, and in public or private schools or districts. Self-directed professional, able to work independently or as a team. Creative and resourceful in generating new ideas and solving problems. Provide private corporations and government agencies with specifics skills to match their needs: strategic planning, training, crowd control, investigations, human resources, public relations, social media and program development. Implement agreed upon plans; provide project management, and present reports/evaluations to communicate pertinent information.
Smiths Station Baptist ChurchYouth Director
May. 2012 - Mar. 2014Smiths Station, ALServed as Youth Director for 100+ students grades 7-12. Planned weekly events, meetings, and trips throughout the year. Managed a committee of 5 members to help implement the activities and events. In charge of group travel and accommodations for 150 students, including but not limited to: methods of transportation, enrollment and payments, booking of all travel and events, fundraising, and financing.
Troy UniversityACCESS Teacher
Jun. 2009 - May. 2011Troy, ALTaught online Spanish I and Spanish II courses to high school students across the state of Alabama. Course enrollment ranged from 25-75. Created and modified the courses to meet the needs of the students. Daily communication with students and teachers enrolled in the courses. Responsible for course evaluation and professional development throughout each semester.
Chick-fil-A-FranchiseTeam Leader
Jan. 2009 - Aug. 2010Phenix City, ALAssisted management team in all aspects of shift management and ensured outstanding guest experience. Supervised stations and team members; opened and closed the restaurant as needed; executed proper security and cash handling and control procedures; held cashiers and other employees accountable for performance and policy/procedure adherence violations. Addressed and resolved guest issues.
Smiths Station High SchoolTeacher
Aug. 2006 - Dec. 2015Smiths Station, ALStudent-focused teaching professional with 9+ years of hands-on instructional experience and multicultural knowledge. Developed curriculums and yearly agenda for two courses, Spanish 1 and Spanish 2. Provided language instruction using multiple techniques, focusing on speaking, pronunciation, and learning in a learner-centered participatory environment. Effective at teaching students of different skill levels and creating a positive, engaging learning experience. • Yearbook Committee Advisor – Managed annual budget of $100,000 and lead committee of 20 members to create, fund, publish and sell the High School yearbook. Duties include: sales and marketing, graphic design; budgeting, scheduling and forecasting. Journalism and Design Courses through Jostens Yearbook Publishing. • Foreign Language Department Head - Managed a department of five, coordinated curriculum and pacing guides, scheduled and lead monthly meetings, created and maintained detailed and accurate reporting for the school administration. • Senior Class Coordinator – Managed annual budget of $50,000. Coordinated monthly events for 450 seniors. Evaluated all transcripts and diplomas. Planned graduation ceremony for senior class and 3,000 attendees. All communication with seniors and families regarding all senior year activities. • Technology Committee – Determined technological needs of the school and staff to formulate a technology plan for the year within the annual budget. Ordered technology and distributed to appropriate locations and staff members. • Continuous Improvement Committee – Evaluated all data from previous school year to determine needs for improvement. Established improvement plan and methods to increase success rate for students and teachers. Presented Improvement Plan to administration, faculty, and stakeholders. Evaluated implementation of the Improvement Methods throughout the year. • Educator of the Quarter, 2008. • Rookie Teacher of the Year, SSHS, 2007
Smiths Station High SchoolAssistant Bookkeeper
Jun. 2002 - Jul. 2006Smiths Station, ALAssisted with Accounting needs for a staff of 150 employees. Payroll, Purchase Orders, and other financial transactions. Created and maintained reports for the school administration.
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