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Work Background
Norfolk SouthernSenior Communications Manager
Aug. 2023Oversee communications strategy, planning, and delivery of employee and change management initiatives. Responsible to lead strategic communications for HR, IT, and Compliance.
JLLSenior Communications Manager
Mar. 2022 - Aug. 2023Delta AirlinesLed communications and content for Delta’s corporate real estate portfolio, DeltaWorks. Delivering internal communications to ensure environmental, safety and sustainability best practices across Delta headquarters and contract based locations.
EISTalent Communications Manager
Feb. 2021 - Mar. 2022Cross-functional responsibilities include driving talent marketing and employer brand campaigns. Develop and execute onboarding strategy, policy, and procedures for user testing, and selection. Develop content and leadership training for learning management systems.
Diversified.Content Development Project Manager
Apr. 2019 - Jan. 2021Responsible to collaborate with sales, marketing, and IT to program learning management systems. Create videos, use cases, infographics and thought leadership communications to market the company brand and technology solutions.
UPSStrategy Communications Specialist
Jan. 2017 - Mar. 2019Atlanta Metropolitan AreaDevelop and execute global marketing campaigns implementing customer experience and digital technology. Create enterprise content, videos and digital media to align with enterprise messaging. Plan and produce leadership conferences, events and change management initiatives.
UPSProject Management & Process Specialist
Sep. 2015 - Jan. 2017Identify business requirements and project scope. Create process maps to baseline project timeline. Responsible to develop marketing & strategic roadmaps through research analysis. Analyze consumer data to benchmark customer experience in relation to user marketplace. Facilitate stakeholder engagement project meetings and work sessions to mitigate risk.
UPSGBS Project Management Office - Sr Administrative Assistant
Jan. 2014 - Sep. 2015Analyze global site KPI’s to produce operational reports for executive leadership. Create pivot tables and macros to produce strategic reports. Consolidate business continuity practices for global site strategy.
Wyndham Hotels & ResortsMarketing Coordinator
Jan. 2013 - Nov. 2013Williamsburg, Virginia, United StatesCoordinate selling packages using salesforce utilizing market research and buying behaviors. Design, edit, and print promotional advertising. Analyze consumer data to develop marketing campaigns to attract diverse audiences to generate sales and revenue.
BCBGMAXAZRIAGROUPSales & Marketing Manager
Mar. 2011 - Jan. 2013Williamsburg, Virginia, United StatesResponsible for sales, productivity, planning for retail sales. Plan and produce pop up and community engagement events.
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