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Work Background
Special People in NortheastAdministrative Specialist II
Sep. 2018United States, PhiladelphiaManaged three teams ranging from 5 to 24 staff, supporting over 250 individuals across two office locations. Ensured compliance with current training requirements and program standards.
Maintain sensitive government documents, including participant background information and qualification records in alignment with IRS, Pennsylvania Department of Labor, and
Spin Policies and Procedures.
Proficient in MS Office Suite, ADP, Evolv NX, HCSIS, RELIAS, and Employ-Stat for administrative support, data entry and tracking.
Audited and supported monthly billing processes for two departments, with average billing volumes ranging from $10,000 to $18,000.
Created and used various reports and documentation to help departments stay compliant with current rules and regulations. Maintain accurate, timely, and confidential database records to ensure efficient staff support and program integrity.
Developed and implemented a data-driven approach to streamline administrative workflows and promote the best practices across departments.
Partnered with management teams on new initiatives and completed cross-functional projects in alignment with strategic goals.
Established and executed prioritization processes for entering training data to meet regulatory compliance standards.
Audit and placed monthly orders for building-wide office supply needs.
Demonstrated strong organizational skills and the ability to design and follow administrative procedures and timelines.
Excel at working both independently and collaboratively.
Direct experience supporting adults with disabilities.
Special People in NortheastAdministrative Coordinator
Sep. 2014 - Sep. 2018United States, PhiladelphiaSupervised 18-24 staff members while overseeing compliance for over 150 program participates. Ensured staff met current training requirements in accordance with organizational and regulatory standards.
Maintained and managed confidential government documents relating to participant background qualification status. Ensured strict adherence to policies set forth by IRS, PA Department of Labor, Pa Department of Public Welfare, US Department of Health and SPIN Policies and Procedures.
Experience with MS Office Suite, ADP, Evolv NX, HCSIS, RELIAS, and Employ-Stat.
Audited and supported semester-based billing processes across two departments, managing an average of $25,000 per cycle.
Created and utilized reports to help departments stay up to date with evolving rules and regulations across all supported programs.
Audit office supply needs and create monthly orders for building-wide inventory, supporting cost efficiency and operational readiness.
Known for strong organizational skills and the ability to develop, follow, and improve administrative procedures. Proven ability to work independently while also contributing effectively in a collaborative, team-based environment.
Maintained accurate, timely, and confidential records to support staff and streamline operations. Supported compliance and efficiency through careful data handling and database oversight.
Managed intake process for students and families, supporting disabilities.
Coordinated classroom assignments based on student needs and program criteria.
Special People in NortheastAssistant Teacher
Sep. 2013 - Sep. 2014United States, PhiladelphiaAssisted lead teachers in delivering individualized instruction to children with and without disabilities, fostering inclusive and supportive learning environments.
Supported the execution of daily lesson plans and educational activities aligned with state standards and age-appropriate developmental goals.
Help maintain a structured and nurturing classroom setting by assisting students with behavioral, emotional, and learning challenges.
Participated in the student intake process by collecting required documentation, supporting assessments, and helping facilitate smooth transitions into the classroom.
Home DepotDepartment Supervisor
Aug. 2002 - Mar. 2006United StatesLed the Inventory Committee, successfully recovering over $1 million in revenue. Achieved a first-ever 100% score in inventory preparation documentation for the store.
Supervised the Auditing Committee (2004), ensuring adherence to plan-o-grams, inventory control, and report policies. Contributed to the store ranking in the top 5 district-wide and top 25 nationally out of 1,000 stores.
Created performance reviews with recommendations for training and development. Served as a store machine trainer.
Arranged vendor deliveries and pickups; assisted in product evaluation and disbursement.
Developed and maintained a department invoice filing system, generated operational reports, and processed special orders in compliance with company procedures.
Was an active member of the Safety Committee, contributing to a culture of compliance and risk mitigation.
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