Nicole Boes is a seasoned professional in the field of human resources. She is currently serving as the Field Human Resources Manager for 2 Regions in the Home Depot's Services organization. Nicole's extensive experience includes talent planning, talent development, associate relations, performance management, and strategic planning. She is an HR Business Partner to 4 Directors and oversees HR operations across 5 states and 4 major Metropolitan areas. She is responsible for implementing policies and ensuring the company's compliance with industry regulations. Nicole is known for her exceptional soft skills, ability to foster strong associate engagement, and her commitment to promoting a positive company culture. Prior to her cutrent role, she held several operational and human resources leadership positions of increasing responsibility. She has honed her skills over her expansive 25+ year career within 2 Fortune 500 organizations in the manufacturing and consumer goods sectors. Nicole holds a Bachelors degree with a major in business management and a minor in human resources. She also holds a Professional in Human Resources (PHR) certification from the Human Resources Certification Institute (HRCI).More...
James Jones
Senior Product Support Manager@Home Depot
Verified
Executive Summary:
In the past month, Home Depot has seen a significant increase in customer inquiries and product support needs. This rise correlates with the recent launch of our new line of smart home products. While our support team has been able to manage this increased demand, there is a need for additional training and resources to maintain customer satisfaction levels.
Product returns have also increased by 7%, primarily due to customers' difficulties with product setup and usage. It is suggested that we create more user-friendly installation guides and tutorial videos.
Additionally, our recent customer satisfaction survey shows a drop of 8% in the product support category, indicating a need for improvement in our current approach.
In conclusion, to improve our product support efficiency and customer satisfaction, we must invest in further team training, enhance our support resources, and simplify our product usage guidelines.More...
Brenda Simon
Associate Support Department Supervisor@Home Depot
Verified
Brenda Simon is the Associate Support Department Supervisor at Home Depot, where she excels in leading her team to deliver exceptional customer service. With over nine years of experience in retail management, Brenda is passionate about fostering a collaborative and efficient work environment. In her free time, Brenda enjoys hiking, birdwatching, and working on her creative projects.More...
Haley Stillman
Appliance Specialist@Home Depot
Verified
Haley Stillman is a dedicated Appliance Specialist at Home Depot, where she has been helping customers find the perfect home solutions for over five years. With a keen eye for detail and a passion for innovative technology, Haley excels in matching clients with appliances that blend functionality and style. Outside of work, she enjoys hiking and photography, capturing nature's beauty through her lens. Haley enhances her ability to provide expert advice on creating cohesive and efficient living spaces with creativity and personalizing each experience.More...
Jay Lakes
Pro Services Sales@Home Depot
Verified
Ayo Ogunlade
Operations Manager@Home Depot
Verified
Operations manager at Home Depot, looking for new opportunities in CalgaryMore...
David Pettis
Department Supervisor@Home Depot
Verified
Kelly Crawford
Head cashier@Home Depot
Verified
Monica Little
Talent Acquisition Staffing Manager@Home Depot
Verified
Results-driven corporate recruiting professional looking to leverage over nine years of expertise in corporate recruiting to drive the acquisition of top-tier talent for dynamic organizations. Committed to delivering results through strategic sourcing, candidate engagement, and optimized hiring processes that align with business objectives. Adept at improving recruitment efficiencies, enhancing candidate experiences, and consistently filling critical roles that contribute to organizational growth and success in highly competitive job markets.More...
Igor Katrayev
Staff Software Engineer@Home Depot
Verified
I am an Java Application Developer with an extensive experience of cloud development and data managementMore...
Steven Hickman
Lot Associate@Home Depot
Verified
Graduated with BS in History from University of North Alabama, 2009. Graduated with BA in Graphic Design from Southern New Hampshire University, 2021.
As a professional, I am looking to broadening the scope of the positions I have previously held. These positions, heavily focused primarily within the service field, have given me a framework to expand my ability to interact with customers, improve my overall communication skills, along with presenting me with increasingly challenging tasks that test my abilities in the work environment.
While beneficial in helping to broaden my skill set, growth within the service field is limited. I am looking to venture out into a new field to test and demonstrate the skills I cannot fully utilize in my present career field.More...
Denis Chernov
supply chain specialist@Home Depot
Verified
I am a promising young man. He quickly settled into his professional life. My tasks include collecting goods bought by people in the store or online orders. I successfully manage to cope with my tasks.More...
sean dougherty
Sr. Manager@Home Depot
Verified
Dynamic and results-driven technology leader with extensive experience in reliability engineering, strategic planning, and execution within online and customer technology domains. Proven track record in leading cross-functional teams to achieve high availability and performance of business-critical systems. Expert in driving technical and functional partner satisfaction, supporting enterprise road-maps, and fostering a culture of resilience and operational excellence. Committed to professional development and mentoring, with a strong focus on achieving strategic alignment and delivering measurable outcomes.More...
Thomas Feldman
Marketing Manager@Home Depot
Verified
Kerry Smith
Dj / Host
Verified
Detail-oriented and analytical professional with a proven track record in business operations, data analysis, and process optimization. Experienced in gathering requirements, performing financial and market analysis, and collaborating with cross-functional teams to deliver actionable business insights. Adept at leveraging technology and data to drive strategic decision-making, improve efficiency, and support organizational growth.More...
Peter Woodruff
Writer/editor/content creator
Verified
Peter Woodruff is a seasoned writer, editor, and content creator with over a decade of experience crafting compelling narratives across digital and print media. As the founder of WordCraft Media, he has collaborated with top-tier brands to develop engaging content strategies that resonate with diverse audiences. Peter's expertise in storytelling and keen editorial eye have earned him accolades in the industry, including a prestigious Content Excellence Award in 2021. Passionate about mentoring, he also conducts workshops to inspire emerging writers to hone their craft and find their unique voice.More...
Leilani Pimentel
Instructional Technology Unit Program Manager
Verified
I am a seasoned senior instructional designer and learning engineer with over 20 years of experience. My field of expertise is in the rapid prototyping and development of microlearning modules for adult learners in dynamic environments. I enjoy capturing training in an easily learnable format and challenging the norm of the training world through visual storytelling and innovative approaches such as case study and interactive learning environments which return better learning outcomes.More...
Alex Wright
Managing Director@Burn the Ships
Verified
Seasoned executive with over 25 years of experience in corporate finance. Areas of expertise include strategic planning, budgeting, forecasting, financial analysis and financial modeling. Currently role is Managing Partner of Burn the Ships, a business advisory firm.
I also have over 13 years experience in politics as an elected official and have run four successful election campaigns.
Prior to my career in corporate finance I served as a naval officer for four years doing multiple deployments overseasMore...
Melissa Ladas
Paraprofessional/Undergraduate Student@Collier County Public Schools
Verified
20+ years in the customer service industry, 5 years as a special education assistant, undergraduate Psychology major.More...
Kat Jennings
Experienced Manager
Verified
As Kat Jennings, an experienced manager, I have successfully led multiple teams to achieve their targets, significantly increased productivity, and improved business processes. I have also implemented innovative strategies that have resulted in substantial cost savings. My leadership has been recognized with several promotions for team performance and management excellence. I have also excelled in fostering a positive work environment, resulting in high employee satisfaction and retention rates.More...
Ben Lohmer
Lead Pastor@The Harvest Methodist Church
Verified
The Harvest Methodist Church has been successful in fostering a strong spiritual community, focusing on spreading the teachings of Christianity and serving the community. As the Lead Pastor, Ben Lohmer has played a pivotal role in this success, guiding the congregation through spiritual teachings and community service. The church has been able to reach a wider audience through its online platforms, offering virtual sermons and prayer sessions. Moving forward, the church aims to continue its growth, focusing on youth engagement and community outreach programs. Ben Lohmer's leadership will be crucial in achieving these goals.More...
Shaniqua Simmons
Senior Sale Marketing Director@GetSwipePay
Verified
With a passion for helping others and a commitment to excellence, Shaniqua has been a dedicated customer service representative for 11years. With experience in various industries, She excels at providing exceptional support, ensuring that every customer feels valued and heard. Known for her empathetic approach and problem-solving skills, Shaniqua navigates challenges with ease, turning potential conflicts into positive experiences. Outside of work, she enjoys Reading & Researching Things, which inspires her ability to connect with customers on a personal level. Shaniqua believes that great customer service is not just about solving problems but building lasting relationships.More...