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Work Background
NeatTerritory Account Manager
Aug. 2024United States
PT Solutions Physical TherapySales and Marketing Manager
Feb. 2023 - Aug. 2024Austin, Texas Metropolitan Area
PexipCustomer Success Manager
Jan. 2022 - Aug. 2022United StatesEmpowering organizations with software video collaboration. Developed expansion business opportunities in both the enterprise, healthcare and federal marketplace. Focusing on managing Integrator, channel & customer relationships to enhance business and expand revenue. Building sales and business development skills and vertical knowledge. Implementing procurement strategies. Driving the scope and solution with customers and channel partners.
PexipAccount Manager
Mar. 2021 - Jan. 2022United StatesClient-centric role proactively pursuing new accounts. Drive revenue by providing a consultative client needs analysis and executing the account strategy. Built an extensive partner network to work collaboratively and achieve specific results and goals. Key abilities: selling solutions-based SaaS technology & self hosted UC solution implementing effective channel strategies, conducting customer-facing presentations, negotiations, event planning, POC's, technical support to achieve new revenue.
City of Cedar ParkEconomic Business Development Specialist
Apr. 2019 - Oct. 2020Cedar Park, TexasIncreased workforce & tax base (28%) by creating new incentives to attract targeted companies. Launched and grew four social media communities; engagement growth of 60%. Collaborated with advertising agency to create content for new website. Worked with advertising agency, authorized partners in industry research to create marketing campaigns that increased click rate by 45%.
Perry Homes - A Trusted Texas Builder In Its 50th YearSales Professional
Jan. 2018 - Apr. 2019Austin/GeorgetownDrove business growth by discovering new opportunities, clients, and customers and delivered value by forging new strategic relationships. Recognizing an amount of new leads per week, followed up with prospects and involved in networking opportunities 4 times per month and provided realtor presentations 4 times per month. Supervised customer relations, launched new social media content leading to the increased brand awareness and growth of company’s web presence. Performed with realtor, lender, title, and appraisal; managed listings from contract to closing and provided help to buyers choosing exterior selections. Responsible for sales, management, and implementation of product and marketing programs, forecasting of new and existing products. Achievement:
►100% customer satisfaction FY2018
First Choice Coffee ServiceOutside Sales Professional
Sep. 2015 - Oct. 2017Austin, Texas AreaConstructed leads, set appointments, created and presented presentations and formulated relationships with current and prospective clients. Executed new sales strategies; administered proposals, contracts and accounts; handled customer complaints and exceptions requests with minimal management intervention. Furthermore, achieved maximum sales and market share in assigned territory by supporting dealer retail and distributor sales activity and maintained up to date information on assigned dealer accounts. Managed internal supportive working relationship with credit, technical service manager, customer service representative, sales coordinators, sales directors and marketing manager. In addition, monitored and learnt market area information and communicated information to Management with up-selling and cross-selling, suggesting product substitutes. Achievements:
►Actively cold/warm called face to face 100 per week & by phone 200 calls per week.
►Exceeded sales target by 200-300 percent.
►Ranked 8/139 fiscal year 2016.
Brazos Valley Council of GovernmentsProgram Specialist
Sep. 2014 - Sep. 2015Bryan/College Station, Texas AreaPartnered with organizations to manage state funded programs along with it shadowed searches and learnt about key business needs. Increased efficacy by recognizing trends and executing measure leading to compliance of state and federal policies; organized contracts and local policies for child care program. Examined fraud, complaints, and appeals for board-managed programs which comprise Child Care, Adult Education & Literacy, CHOICES, Work Investment Act (WIA): youth, adult, and dislocated worker. Supervised vendor contract compliance; cooperated in requesting RFO documents and negotiation process; evolved programs in line with changing business needs and owner feedback. Engaged in planning of monthly child care conferences which include procurement, recruiting speakers, and assigning staff to duties as well as engaged in procurement and contract management functions. Achievement:
►Fiscal management of $885,000 annual budget.
Texas A&M UniversityGraduate Assistant
May. 2013 - Aug. 2014Initiated, managed, and supervised projects of International Agricultural Development (ALEC 645) and accomplished aspects of e-learning and e-campus for Agricultural Advisor in building nations (ALEC 644). Examined summer undergraduate research program in plant pathology, Hispanic Leaders in Agriculture and Environment program, and AgriLife Extension’s Ux7 program. Involved in researching of urban food deserts, land use planning, land tenure and rights with minorities in agriculture and sciences; industrialized Curricula for Applied Ethics and Leadership (ALED 424). Also arranged a pilot project for at-risk teens living in urban food deserts Texas A&M AgriLife Extensions to fund long-term teen urban food desert program of USDA and CYFAR grant-funded.
Courses Graded:Diversity, Leadership, & Cultural Exploration (ALED 220), Applied Ethics and Leadership (ALED 424) & Leading Change (ALED 440).
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