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Work Background
Robert HalfStrategic Accounts Customer Success Manager
May. 2022 - Aug. 2024United StatesOur Customer Success team at Robert Half ensures seamless onboarding for our clients, spanning from the sales process to the activation and utilization of services. This commitment is geared towards best supporting our newly-signed enterprise clients, their goals and initiatives throughout the first 12 months and beyond. We specialize in building efficient workflows and processes, managing implementations, generating revenue, and relaying customer feedback. These efforts are directed to ensuring that our team at Robert Half consistently stays ahead of our client's expectations. In addition to our core responsibilities, we are tasked with creating data-driven presentations to analyze and evaluate potential enterprise-level deals, as well as engaging in strategic discussions with the leadership teams assigned to newly signed strategic accounts, identifying opportunities, whitespace, and defining fields of play to facilitate quick starts. We play a key role in launching newly signed strategic accounts nationwide to our internal field teams by presenting and providing verified contact mapping of potential buyers per market and rollout deck materials, to maximize the productivity and success of our field teams.
Randstad USAStaffing Manager
Nov. 2020 - May. 2022Tampa, Florida, United StatesOur objective is to create advantageous partnerships with Brands and Organizations seeking to improve and/or leverage a broad-spectrum of best-in-class project services, outsourcing, staff augmentation, and direct hire placements. No matter the complexity, our team has customized solutions for every business. Randstad was founded in 1960, established locations in 4 out of the 7 continents, and has retained a 98% client retention rate! With 10 different lines of business, Randstad sets apart from competitors through their international bandwidth of candidates ready-for-work, while simultaneously having the capabilities to provide a wide-range of IT services and business solutions for small, medium, and large size organizations across the globe. As the global leader in the HR services industry, Randstad supports people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext.
MMG Digital ServicesFounder and President
Dec. 2017 - Nov. 2020Tampa/St. Petersburg, Florida AreaMMG Digital Services is a native marketing company from the city of Tampa providing local business owners effective and efficient 21st century digital marketing solutions. With experience in a wide spectrum of industries, we are confident in easily adjusting to your business’s dreams and desires. We believe our knowledge and understanding of marketing can fundamentally be applied to produce long-term growth, despite the industry. Our goal is to create and add value to your business by teaching and educating your targeted audience on why he/she should purchase your product or service. To optimize our success, we emphasis our clients to obtain up-to-date websites that are user-friendly, responsive, and compatible on desktop, tablet, and phone. Nothing is worse than a slow loading website with low quality content. Then, depending on their industry, we oblige for them to fully utilize platforms such as Facebook, Instagram, Google My Business, and Yelp, which are all free to create and manage. Posting engaging photos and videos that promote brand awareness and the products or services of the business will be essential on the platforms mentioned above to generate free traffic to your website or storefront. In addition, utilizing Google Analytics and Facebook Pixels, will give us vital data insights on new and existing customers such as their demographics, psychographics, locations etc. We then collect all the data to decipher what platforms to boost advertisements to further increase website clicks, phone calls, directions and content engagement that will lead to generating traffic leads and sales. At MMG Digital Services, we will save you the time and money you deserve by outsourcing your marketing to us. Additional Services:
Search Engine Optimization
Review Management
Content Creation Contact us:
[email protected]
813-359-0088 Visit: www.MMGservices.org
Car Save TampaMarketing Associate
Oct. 2016 - Jan. 20186307 N Nebraska Ave Tampa, FL 33604-Research and stay up-to-date with market trends, creating and promoting events. -Assessing and evaluating customers needs through text, social media, and email -Constantly interacting with customers on Facebook, Twitter, and Instagram to enhance their car buying experience with us. -Consistently assess customer needs and establish clear, achievable goals and objectives. -Designed a Wordpress website (In progress)
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