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Work Background
EYManaging Director, Solution Architect - Global Managed Services
Dec. 2021Washington, District of Columbia, United StatesAbout the company: EY provides consulting, assurance, tax and transaction services that help solve our client's toughest challenges and build a better working world for all. I lead the Solution Architecture function within the Global Managed Services Enablement team and am responsible for guiding solution development teams in creating global, industrial-strength managed business services. I focus mainly on the business architecture concerns and collaborate with EY's Client Technology function who address the technical architecture concerns.
ChoiceWORXVice President, Digital Transformation (Customer Success & Product Management)
Jan. 2020 - Dec. 2021New York, New YorkAbout the company: An AI-driven solutions leveraging the power and scalability of artificial intelligence to automate end-user IT support and RPA operations and management ($3.6M seed funding, 2020). I joined ChoiceWORX to lead the translation of customer needs into rich, multichannel digital experiences through cutting-edge RPA and AI technologies. By synthesizing key themes from analytics, user experiences, and competitive and market analysis, I direct the achievement of end-to-end business objectives, constantly evolving roadmaps in collaboration with cross-functional partners—business, technology, data, marketing, operations, legal, compliance. DELIVERING RESULTS: ► Develop corporate point of views (POVs) that repeatedly pivot efforts towards disruptive and industry-leading product offerings. Secure market domination via implementing competitive advantages that redefine and reinvent IT operations. ► Deliver successful first-effort new or enhanced products by working with cross-functional partners. Question, listen, and communicate to define exacting business objectives, then work backward, combining data, metrics, and proven instinct to establish precise requirements and roadmaps that meet and exceed goals. ► Established agile process for developing core business requirements, use cases, workflows, wireframes, etc. Achieved next-level UX research, design, and development support.
VMwareManaging Director, Office of the Chief Technology Officer
Jan. 2018 - Dec. 2020Palo Alto, CaliforniaAbout the company: An $11.7B (2021) cloud computing and virtualization software and services org.; division of Dell Technologies. Directing the development of a hybrid cloud strategy and roadmap, I stood up a data center at VMWare, building and heading a cloud technology strategic architecture team. By securing ground-up joint strategies with business partners, I also owned the creation of new services and product offerings. DELIVERED RESULTS: ► Led key financial customers to shift to private, hybrid, and public cloud. Reduced IT costs while driving revenue growth (new opportunities) and accelerating time to market. ► Positioned team as trusted advisory group. Initiated standing with strategic client program. ► Designed and managed modern data platform framework implementation that enabled highly advanced data management architecture with broad impacts across models, quality, lineage, tokenization, definition, fabrics, streaming, alerting, and inventory administration.
Dell TechnologiesAccount Chief Technology Officer
Jan. 2016 - Dec. 2018Round Rock, TXAbout the company: An $15B multinational technology company formed in 2016 through merger of Dell and EMC. I joined Dell after being hired to EMC pre-merger. I served as a customer-facing CTO and global enterprise IT transformation and strategy architect, representing product solutions across companies and business units. DELIVERED RESULTS:
► Secured status as expert business and technical advisor for complete transformation lifecycle. Built relationships with C-level executives and business unit leaders across diverse verticals. ► Drove financial services institution’s 5-year technology strategy. Overshot targeted $800M in run rate savings, delivering $1.2B. Surpassed $185M annual sales target YOY. Awarded President’s Club (2018).
CompuComChief Enterprise Architect
Jan. 2012 - Dec. 2016Dallas, TXAbout the company: An $3B (2021) technology managed services provider. Across an internal change, I transformed the global enterprise architecture practice, initiating strategy and process improvements, and creating new service offerings, standards, and artifacts. During this period, I also stood up a global customer services center. DELIVERED RESULTS: ► Built 3 teams spanning 30 countries and increased overall revenue by 50%. Developed and launched innovative, future-facing IT solutions strategy and architecture that enabled scalability. Ensured complete alignment with governance frameworks. ► Completed portfolio stand-up 6 months ahead of schedule (1.5 vs. 2 years).
CSCChief Enterprise Architect
Jan. 2011 - Dec. 2012Falls Church, VAAbout the company: An $86.21M (2021) global business, legal, and financial services organization. I directed a 150-member business development and presales team generating application and platform services in private and multitenant clouds. DELIVERED RESULTS:
► Increased IT spend ROI by 65%. ► Completed new cloud model 6 months ahead of schedule.
CSCEnterprise Architect - Chief Technologist
Jan. 1998 - Dec. 2011Berwyn, PAAs a thought leader, I drove innovation across enterprise architecture, transformative IT, and cybersecurity. I worked globally across multiple verticals: manufacturing, healthcare, retail, and government.
Springhouse Systems ConsultingConsultant
Jan. 1993 - Dec. 1998Exton, PAMaximized results as a consultant and lead architect on integration efforts, including deploying virtual server and application hosting environments, server rationalization initiatives, and data center consolidation projects. Directed detailed architecture reviews / assessments to validate architecture / design, identified violations of commonly accepted best practices, assisted in technology selection / justification, and troubleshot performance and scalability related issues, along with analyzing legacy applications and systems to derive functions and rules. • Developed comprehensive business and IT processes for architectural projects.
• Supported senior architects in developing current and projected systems’ architecture artifacts.
• Led a SWAT team to diagnose and improve performance issues of a major e-commerce application to generate performance improvements from 60+ seconds / transaction to <5 seconds / transaction.
United States Air ForceTechnical Warfare Electronics Technician
Jan. 1989 - Dec. 1993Honorably Discharged ► Awarded Load Crew of the Quarter Award (1990). ► Received USAF Achievement as Persian Gulf War Veteran
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