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Work Background
CertaSiteHuman Resources Director
Dec. 2022Indianapolis, Indiana, United States
Indy Auto ManHuman Resources Director
Sep. 2020 - Aug. 2022Indianapolis, Indiana, United StatesDriven leader helping employees reach their full potential through training, development and mentorship!
Now Courier Inc.Human Resources Director
Apr. 2019 - Aug. 2020Indianapolis, Indiana
Walmart eCommerceOperations Manager of Learning
Aug. 2018 - Mar. 2019Plainfield, IndianaI identify, create and implement training for our building of 1700+ associates and 100+ managers. I also conduct all new hire on boarding both hourly and managers. I have a passion for associate engagement and process improvement. I have written and implemented training programs for both hourly associates up to director level positions. I am also a talented facilitator who enjoys the entire learning process!
Walmart eCommerceOnsite Operations Manager
Apr. 2018 - Aug. 2018Plainfield, IndianaI managed the temporary work force for Walmart Ecommerce. This included recruiting, hiring, onboarding, on going training and management of the day to day operations.
ARS Rescue Rooter PlumbingHome Depot District Program Manager
Apr. 2016 - Mar. 2018Indianapolis, Indiana Area• Managed all HVAC sales for ten Home Depot stores in Indianapolis/Lafayette area. • Coordinated with ARS dispatch/installation managers to ensure excellent customer service. • Recruited, hired and managed a team of ARS sales reps and in-store lead generators, and collaborates with Home Depot employees to generate leads and increase sales. • Served as the liaison between the vendor (ARS) and Home Depot, improving their business relationship. • Trained all Home Depot Program Managers in the Central Division.
Home DepotAssistant Store Manager of Specialty
Jul. 2015 - Apr. 2016Carmel, IN• Managed all functions of installations, special orders and projects throughout the store, as well as day-to-day business operations. • Built high functioning team through hands-on recruiting, hiring and coaching techniques. • Provided leadership and support during a difficult management transition. • Led the team in improving credit performance. • Oversaw filing and managing Workers’ Compensation claims and customer accident reports. • Partnered with local contractors to gain their loyalty to the business.
Kohl's Department StoresHR Operations Manager
Oct. 2013 - Jul. 2015Indianapolis, Indiana Area• Managed store operations including hiring, on-boarding, managing continuous flow processes, ship-from-store, front end, receiving, customer service and scheduling. • Conducted Human Resource functions for 150 associates including payroll/compensation, performance reviews, benefits, disciplinary actions and terminations. • Oversaw Workers’ Compensation claims. • Identified an opportunity to recycle additional cardboard bales, increasing monthly payments by $300. • Partnered with community groups to set up and volunteer at charity events as Captain of the “Associates in Action” group. • Received a Community Partner award from the local school district.
WalmartAssistant store manger
Oct. 2008 - Oct. 2013Greenwood IN• Managed store operations including merchandising, inventory, customer service, staffing and scheduling. • Supervised over 400 associates and assisted HR with performance evaluations, disciplinary actions and terminations. • Oversaw government, state and company compliance efforts. • Represented the company in unemployment hearings. • Conducted injury and accident investigations, and handled Workers’ Compensation claims. • Collaborated with the Greenwood Chamber of Commerce for community outreach and support activities.
UPSOperations Management Supervisor
Jan. 2005 - Apr. 2008Evansville, Indiana Area• Managed routes of 60+ UPS drivers in the Evansville area, including both union and non-union employees. • Resolved all incoming customer service calls and concerns.
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