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Work Background
ADPClient Services
Aug. 2024 - Jun. 2025United States- Answer phone calls to attend needs of clients
- Create cases at point of contact with the client to register work processed for the client.
- Work with a Diversity of People and Departments internally to further expand my connections in the company, for both to further my knowledge of the company and to know where to send the client for further assistance as well.
Wells FargoBank Teller
Oct. 2021 - Aug. 2024El Paso, Texas, United StatesServiced client in a client-facing role processing day-to-day transactions.
Serviced your every day customer as well small business in financial needs: cashing checks, withdrawing/depositing funds, currency change, petty cash orders and certified bank checks.
Built rapport with clients for a better experience whenever the clients would return to the bank.
Provided additional insights of company services/products that can be helpful for their specific needs and assisted getting them to the right team to find the additional help they needed/required.
First National Bank TexasPersonal Banker
Sep. 2019 - Apr. 2020El Paso, Texas, United StatesServiced client in a client-facing role processing day-to-day transactions.
Serviced your every day customer as well small business in financial needs: cashing checks, withdrawing/depositing funds, currency change, petty cash orders and certified bank checks.
Built rapport with clients for a better experience whenever the clients would return to the bank.
Provided additional insights of company services/products that can be helpful for their specific needs and assisted getting them to the right team to find the additional help they needed/required.
Tacos El CharlyCashier
Oct. 2018 - Jul. 2019El Paso, Texas, United StatesProcessed POS transactions, including checks, cash and credit purchases or refunds.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers.
Arranged paper and electronic payment records to maintain well-organized fill systems and record-keeping compliance.
Border Thunder Transportation, LLCOffice Support Assistant
Aug. 2017 - Dec. 2023El Paso, Texas, United StatesProcessed payments and documented account changes for financial accuracy and transparency.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Organized, stored and retrieved files to enhance daily operations and support customer needs
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
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