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Work Background
Native NuclearSenior Information Technology Consultant
Jan. 2025San Luis Obispo, California, United StatesHelping a non-profit establish business operations through technology to achieve their mission. Native Nuclear is dedicated to empowering tribal communities to shape the future of the nuclear power industry. By fostering trusted relationships, we ensure that Indigenous voices are heard, respected, and influential in the development, deployment, and stewardship of nuclear energy. Through collaboration, education, and advocacy, we strive to create opportunities that honor sovereignty, drive economic growth, and support sustainable energy solutions for generations to come.
Lindamood-Bell Learning ProcessesDirector Of Information Technology
Jan. 2018 - Nov. 2024San Luis Obispo, California AreaAs Director of IT, I was responsible for overseeing all aspects of the organization's technology infrastructure, support systems, and digital strategy to support both operational and educational goals across multiple international locations. Some highlights of this role entails:
Budget Development and Oversight: Develop the IT department’s budget, monitor spending, and identify cost-saving opportunities while ensuring that IT investments align with organizational goals.
Strategic Planning: Develop and implement an IT roadmap that aligns with Lindamood-Bell’s mission and business strategy, ensuring technology supports the company’s growth and educational objectives.
Innovation and Continuous Improvement: Identify emerging technology trends and recommend solutions that enhance operational efficiency, student outcomes, and center productivity.
Policy and Standards Development: Establish and enforce IT policies, standards, and protocols to ensure consistent operations across all locations while considering local requirements and regulations.
Infrastructure Management: Oversee the management of all IT infrastructure, including data centers, cloud platforms, and local networks, ensuring reliable, secure, and scalable technology support.
Vendor and Contract Management: Manage relationships with technology vendors and service providers, negotiate contracts, and oversee delivery of services within budgetary and performance expectations.
Team Leadership: Direct and mentor the IT team, fostering a collaborative environment focused on continuous learning, professional development, and alignment with organizational goals.
Project Oversight: Manage large-scale technology projects, including new center openings, system migrations, and network expansions, ensuring timely completion within scope and budget.
Lindamood-Bell Learning ProcessesAssociate Director of IT
Sep. 2008 - Jan. 2018San Luis Obispo, California AreaAs Associate Director of IT, I had a comprehensive and strategic role in managing the IT operations, infrastructure, and technology strategy for 50 international locations. Some key components of my position were: Strategic Planning: Assist in developing and executing the company’s IT strategy to support growth, efficiency, and security across all international locations.
Policy Development: Develop and enforce IT policies, security protocols, and guidelines across all locations to maintain consistency and data security.
User Support Systems: Ensure that user support systems are responsive, addressing IT issues efficiently across various time zones.
Training Programs: Develop and implement training programs for IT staff and end-users, emphasizing new technologies and security best practices.
Performance Metrics: Track and report on key performance metrics for support teams, adjusting approaches as needed to maintain high levels of service.
Infrastructure Oversight: Manage the IT infrastructure, including network systems, data centers, cloud services, to ensure smooth, reliable operation.
Systems Management: Oversee the deployment, maintenance, and upgrades of hardware and software systems across locations, ensuring compatibility and minimizing downtime.
Vendor Management: Manage relationships with third-party IT vendors and service providers, negotiating contracts and overseeing their performance.
Project Coordination: Lead cross-functional IT projects, including system migrations, software rollouts, and infrastructure upgrades across locations, ensuring timely and within-budget completion.
Team Leadership: Supervise IT teams, providing direction on projects, setting priorities, and fostering collaboration among IT staff in various international locations.
Lindamood-Bell Learning ProcessesTechnical Support Lead
Apr. 2001 - Sep. 2008San Luis Obispo, California, United StatesAs a Technical Support Lead, I provided hands-on assistance with software, hardware, and network issues, ensuring smooth operation and efficient problem resolution for internal customer. My role encompassed troubleshooting, system maintenance, and technical guidance while also leading infrastructure improvements and large-scale IT implementations.
Key Accomplishments:
AV Support at International Conferences
Networking of new offices
Training end users and junior IT staff, creating technical documentation and training materials.
Arrival CommunicationsSales
Dec. 2000 - Apr. 2001San Luis Obispo County, California, United States
GSTSales
Jan. 1999 - Dec. 2000San Luis Obispo, California, United States
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