LDFVirtual Assistant
Nov. 2024 - Apr. 2025London Area, United KingdomProvided virtual administrative support to a jewelry shop, assisting with customer service, order processing, and e-commerce operations. Handled inquiries, tracked shipments, and managed returns to ensure customer satisfaction. Maintained inventory records, updated product listings, and optimized the online store for engagement and accuracy. Created and scheduled social media content, supported promotional campaigns, and assisted with basic graphic design tasks. Managed email communications, calendar scheduling, invoicing, and newsletter preparation. Contributed to streamlined daily operations and enhanced the brand’s digital presence.