Lydia Mikhael - Executive Assistant / Project Coordinator,

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Work Background

Arabesque InternationalCulture Events Manager

Dec. 2024Planning, organizing, and executing cultural events that promote artistic, social, and educational engagement within the community. This role involves collaborating with artists to deliver impactful and enriching cultural experiences.

O7 TherapyProject Manager

Sep. 2022 - May. 2024Project Management: - Lead and manage the execution of key projects from initiation to completion, ensuring they align with organizational goals and objectives. - Develop and implement project plans, schedules, and budgets, and monitor progress against these parameters. Operational Excellence: - Identify areas for operational improvement and efficiency enhancement across the organization. - Implement operational excellence methodologies and frameworks to optimize processes and workflows. Cross-Functional Collaboration: - Collaborate with cross-functional teams to ensure seamless integration of project and operational initiatives. - Foster a culture of collaboration and continuous improvement within the organization. Process Improvement: - Analyze existing processes and workflows to identify bottlenecks and areas for improvement. - Develop and implement strategies for process optimization and streamlining. Quality Assurance: - Establish and monitor quality assurance processes to ensure the delivery of high-quality products or services. - Implement and maintain quality metrics to measure and improve overall performance. Reporting: - Prepare regular reports on project and operational performance for senior management. - Report financial aspects on projects for senior management.

Arabesque InternationalCreative Production Coordinator

Mar. 2021 - Aug. 2022Production coordinator in a premier opera production. Setting up the production office and organizing equipment, supplies, and staff. Coordinating travel, accommodation, work permits, and visas for cast and crew. Responsible for preparing, updating, and distributing crew lists, daily progress reports, and script changes. Distributing rehearsal schedules, crew and cast lists, scripts, and revisions.

City of Arts and Culture (CoAC), EgyptAssistant to the Artistic Advisor

Mar. 2021 - Apr. 2022New Administrative CapitalTranslation Expert: - Translated contracts for purchasing musical instruments (Pianos, Cellos, Contrabasses, Percussions, and Orchestra accessories and furniture) - Translated contracts for the hired experts in production and technical management and broadcast experts. - Translated technical reports submitted by the technical expertise. Artistic Assistant: - Handled artistic aspects for the 3 pre-launch events of the Drama Theater at the CoAC, including logistics, budget, and stage production. - Was responsible for the Vienna Philharmonic Orchestra (VPO) tour for the opening of the Concert Hall at the CoAC, including logistics, budget, and stage and video production. - Supervised the operation process of the master classes given by the VPO for young Egyptian Musicians. - Took care of all logistics during the orchestra tour and accommodated their requirements. - Received a "Thank you letter" from Maestro Riccardo Muti, the world's renowned music director. Administration office manager: - Managed the office of the artistic consultant. - Took care of meetings, appointments, and official visits. - Prepared official memos and minutes of meetings. - Handled all communications between our office and all offices of the CoAC. Import Logistics Expert: - Followed up and handled all the communication between the European suppliers and the customs department of the CoAC. - Took care of all the paper work needed to facilitate the import procedures and customs clearance.

TeleperformanceContact Center Representative

Jul. 2020 - Nov. 2020Cairo, Egypt

Arabesque InternationalCulture Events Manager

Feb. 2020 - Aug. 2022EgyptJob description: - Act as the point of contact between the General Manager and internal/external clients. - Extensively manage emails, including checking incoming/outgoing emails and following up as necessary. - Respond accurately to internal and external information requests. - Manage diary and schedule meetings and appointments locally & internationally, and take minutes. - Make travel arrangements. - Produce reports, presentations, and briefs. - Create and maintain comprehensive project documentation, plans, and reports - Devise and maintain an office filing system. - Handle budgeting. - Prepare/update project status reports, process invoices, update tracking reports, and maintain files for due diligence and financials. - Update senior management. - Adapt to changes in the market and respond to demands. - Conduct research to further understand prospects. - Draft contracts and make sure it follows mutual agreements. - Coordinate activities, resources, and information. - Monitor and track the project's progress and handle any issues that arise. - English Arabic translation of docs and contracts and vice versa. When on tour: - Handle all logistical aspects. - Prepare a tour info sheet. - Schedule rehearsals and transportation plans. - Manage communications between a touring party and host/presenter. - Make sure the mutual contract is being executed correctly during the tour. - Accommodate the touring party's requests. - Approve all aspects before the day of the event. - Ensure the event is completed smoothly and step up to resolve any possible problems. - Assist during events (mainly post working hours) and write reports after events.

Leap Development HubEYFS English Teacher

Oct. 2019 - Dec. 2019Cairo

AVAKImport Logistics Head

Apr. 2016 - Aug. 2019Maadi- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs using Microsoft Office. - Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve the overall effectiveness of personnel and activities. - Established and developed a highly efficient and dependable administrative team by delivering ongoing coaching and motivation. - Organized international and domestic travel arrangements for up to 3 Managing Partners, including all transportation and hotel stays. - Delivered expert clerical support to internal staff and management by efficiently handling a wide range of routine and special requirements. - Kept physical files and digitized records organized for easy updating and retrieval by the authorized team members.

AVAKSenior Logistic Specialist

May. 2014 - Jan. 2016Maadi- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. - Oversaw and executed duties to manage client correspondence, scheduling, and data communications. - Negotiated prices and terms with shipping companies and supply vendors.

AVAKLogistics Specialist

Sep. 2010 - Dec. 2013Maadi- Supervised compliance measures regarding domestic and international tariffs and customs regulations. - Oversaw every phase of the supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction. - Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking, and credit applications. - Managed and tracked package transfers such as bills of lading, delivery receipts, and packing lists. - Collaborated with shipping department staff to facilitate smooth material returns to correct vendors.