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Network Power<100 people
Roles
🔥66%
Startup Founder
🧨66%
Consulting
✨58%
Business Owner
Geos
🇺🇸25%
United States
🇬🇧16%
United Kingdom
🇷🇸8%
Serbia
Work Background
FGE CEO
May. 2017 - Feb. 2022São Paulo e RegiãoProvided consulting services on leadership and development. Created and developed a business expansion plan in multiple LATAM countries.
CitiCiti Brazil AML Operations Head
Dec. 2011 - Jan. 2017São Paulo e Região, BrasilBrazil AML Operations Head – Team Size = 120+ employees. Oversight of AML transaction monitoring activities for the Brazil Operations HUB. Achievements: • Operational - Met 30 day SLA every single month since HUBs inception to date. Highest Volume processed(peak 17k cases), Productivity and Quality in LATAM. • Financial –Achived $5MM Savings for the firm since 2011. (3.2MM in 2015) • Risk and Control - Successful OCC, Central Bank and Internal Audit Reviews. OCC issued a compliment in its final report to the Brazil HUB on its quality of case disposition. • People - Highest Employee Satisfaction Index globally 95% overall. Manager Effectivness Index 93% and Engagement Index of 93%.
Vice President AMLProject Manager
Jun. 2008 - Dec. 2011Tampa/St. Petersburg, Flórida e Região, Estados UnidosVice President, Anti Money Laundering Unit, AML Operations Senior Project Manager 2010-Nov2011
• Responsible for setting up an operations center of 100 employees in Sao Paulo for Citi Brazil to monitor Anti-
Money-Laudering Activities. Project includes facility contract agreement, technology set-up, hiring, training, and
system set-up. Budgeted $10MM. Target date December 2011.
• Responsible for the Latin America AML alert monitoring metrics analysis and reporting to Citi AML Head.
CitigroupAssistant Vice President
Jun. 2005 - Jun. 2008Tampa/St. Petersburg, Flórida e Região, Estados UnidosSystem Delivery/ Implementation
• Led the Payment Services integration of three financial institutions into Citi UK Oracle procure-to-pay (P2P) platform. Achieved 1.2M in savings from procurement vendor consolidation, headcount reduction (5FTE), and process optimizations. Projects completed 3 months ahead of schedule. Actual cost 167K vs. Budgeted 563K.
• Effectively managed Latin American team to an end-to-end implementation of a Concur-Oracle expense reimbursement system (Web T&E) in Citibank Brazil and Puerto Rico. Trained 500+ heavy users on the system.
System is live with 6000+ users. Project received Citi’s “Praise” award for outstanding execution.
Project Management/ Business Development
• Executed Global Oracle procure-to-pay stabilization efforts in Brazil. Managed and resolved over 20 key risks and issues identified by audit within target dates. Major issues included 5MM intercompany transactions and 3MM in past due invoices. Avoided ~10M charges from Brazil’s central bank and .5M in overdue invoice penalties.
• Coordinated the shared services integration of Credicard; (credit card issuer with ~ 4B revenues from credit card sales/year and 10% of Brazil’s market share) into Citi operations. Managed a cross-functional team of over 50 people. Project completed on time with no major issues.
Due Diligence/ Strategic Planning & Analysis
• Conducted analysis of 15 Latin American countries for the strategic relocation of shared services operations to a low-cost regional processing center. Criteria included cost of living, legal, tax implications, and talent availability; identified Costa Rica as the recommended site.
CitigroupLeadership Development Associate
Jun. 2002 - Jun. 2005Tampa/St. Petersburg, Flórida e Região, Estados UnidosLeadership Development Program (LDP), Operations and Technology Division 2002-2005
Challenging 36-month rotational program for talented high performing individuals. The primary objective of LDP is to attract, train and develop the very best and brightest employees. Through special training, leadership, and education, the program seeks to foster the development of future Citi leaders and provide a continuous pipeline of new and emerging talent to the organization.
• Implemented a best-in-class Oracle procure-to-pay (P2P) internet-based technology in Brazil, Spain, and Taiwan.
Responsible for system customization, training, communications, and change management in Citi Brazil. P2P manages ~23B in payments annually and ~20B in spend; system is live in 33 countries worldwide.
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