Elba Robles

Operations Manager

Call CenterBusiness OwnerTranslatorHRCustomer ServiceMedicalAssistantData Entry

I’m Elba Robles, a bilingual (English & Spanish) professional with over 20 years of experience in customer service and administrative support, as well as over 6 years of experience in Human Resources. With a strong background in healthcare and transportation sectors, I have led recruitment strategies, streamlined onboarding, handled benefits & compliance, and supported large teams with empathy and precision. My additional strengths include data entry, payroll processing, and English/Spanish translation - making me a versatile asset for remote operations and small businesses needing administrative proficiency. Let’s connect if you need reliable help with HR consulting, document translation, scheduling, call center tasks or back-office support.

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Work Background

Freight Broker

Bridge Point Freight Ways, LLCFreight Broker

Human Resources Manager

Colorado Sleep InstituteHuman Resources Manager

Jun. 2022 - Dec. 2024

Staff Supervisor

Colorado Sleep InstituteStaff Supervisor

Jan. 2019 - Dec. 2024Longmont, Colorado, United StatesSupporting front office & back office staff to provide exceptional service to our patients.

Scheduling Specialist

Banner HealthScheduling Specialist

Jan. 2018 - Jan. 2019Greeley, Colorado, United StatesReceived & processed orders for sleep studies, called patients to schedule studies & explain what to expect.

Owner

Phoenix Massage ColoradoOwner

Sep. 2014 - Dec. 2017Northglenn, COPerform customized therapeutic massage for clients, ran marketing campaigns using social media & printed advertisements.

Teaching Assistant

Denver School Of MassageTeaching Assistant

Oct. 2012 - Aug. 2014Westminster, Colorado, United StatesSupervised and assisted students during clinical internship, provided guidance for students to incorporate what they've learned in class & apply it in a real-world massage setting.

Legal Assistant

Charles H. Torres, P.C.Legal Assistant

Oct. 2010 - Feb. 2012Denver, Colorado, United StatesFirst point of contact for potential clients, conducted intake for cases & managed complex scheduling for court cases.

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HR & Admin Support Services

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