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Work Background
Centene CorporationResource Specialist
Jul. 2025Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate. Provides support to members to connect them to known community and care resources in a cost- effective manner Supports the coordination of community outreach resources available to members and promotes awareness of care/services Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization
National Youth Advocate Program (NYAP)Foster Care Program Supervisor
Aug. 2023 - Apr. 2025Miami, Florida, United States
Center for Family and Child EnrichmentDependency Case Manager
May. 2017 - Aug. 2023Miami GardensConduct home visits with children, parents and caregivers to assess for child safety, case permanency and well-being Engage parents, caregivers, and children to achieve permanency goals as identified per case Identify medical, dental, educational, and mental health needs for children under case load Verify children are referred to all relevant services Prepare detailed reports for Judges during court proceedings Prepare for and testify in court hearings for children and families under case load Ensure court orders are followed in all cases Maintain both electronically and written up-to-date case files Update case notes into the system of record on all contacts, meeting notes, and completed visitations Develop and manage relationships with clients and stakeholders Respond to client concerns in a timely and thorough manner to resolve outstanding issues Gather information about the child(ren) and family to support case planning and begin assessment process and decision making by the court and Florida's System of Care
Big Brothers Big Sisters of Greater MiamiEnrollment and Matching Specialist
Jul. 2014 - May. 2017Conduct quality interviews of families, children and volunteers to determine eligibility and suitability for program participation and pair program participants in quality matches.
Town of SurfsideCode Compliance Assistant
Apr. 2014 - Nov. 2014
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