Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Premier healthcare alliancePrincipal - Strategic Collaboratives
Jan. 2015 - Jun. 2025Exeter, NHDirected operations for $26M service line (45+ staff) with average 33% margin. Expertly guided premier collaboratives and consulting engagements. Improved client satisfaction reporting value through operational excellence and program design. Innovated scalable processes and robust, effective learning modules to deliver high-quality, efficient client deliverables. - Bolstered engagement with C-Suite clients to build value-based care and payment capabilities within health systems. - Optimized workforce by developing efficient team processes and staff cross-training. - Reliably met corporate revenue and margin goals via efficient management of overall team operations and finance. - Achieved 96%-member satisfaction rate by transitioning seven national collaboratives to 100% virtual learning and reworking curriculum to combat 'zoom' fatigue during global pandemic.
Premier healthcare alliancePrincipal (Operations) - Strategic Collaboratives
Jan. 2015 - May. 2025Exeter, NH (Remote employee)
Premier healthcare allianceDirector - Collaborative Operations
Jul. 2010 - Dec. 2014Exeter, NHScaled operations team and processes while maintaining minimal staff. Operationalized national collaboratives by structuring clear objectives, success measures, and communications strategies. - Expanded team capacity by 100% within two years by standardizing workflows and eliminating inefficiencies, successfully managing up to five collaborative projects with lean team of three staff. - Reduced excessive communications by 69% to streamlined weekly message, maintaining event attendance, eliminating negative feedback, and enhancing member satisfaction and engagement.
Advancing Quality Alliance (AQuA)Associate Director
May. 2009 - Jun. 2010Greater Manchester, United KingdomSpecially selected to oversee regional start-up organization to increase visibility of quality improvement tools and techniques across Northwest England. Supported members in driving systems improvement. Piloted prototype improvement training offerings for four key groups. - Implemented operational frameworks to support 272,000 NHS staff in building quality improvement capability. - Benchmarked regional improvement capabilities and piloted training programs for multiple leadership levels (e.g., leadership teams & boards, clinical and non-clinical senior management teams). - Established collaborative initiative within six months by engaging senior leadership and recruiting regional hospitals.
Advancing Quality Alliance (AQuA)Associate Director - Program Development
May. 2009 - Jun. 2010Greater Manchester, United Kingdom
Salford Royal NHS Foundation TrustSenior Project Manager - Quality Improvement
Jan. 2008 - May. 2009Greater Manchester, United KingdonChampioned and steered development of Quality Improvement (QI) business unit within English hospital. Led team of 15 to execute 12 projects. Implemented training in quality improvement tools, techniques, and project management. Collaborated with executive team and Board to assess and report progress of target aims. - Created culture of continuous improvement via development of cooperative and supportive team environment. - Contributed to leading organization as safest hospital in United Kingdom by driving improvement program efforts. o Reduced harm by 50% and significantly enhanced patient safety. o Achieved 70% reduction in c-diff across entire hospital; 68% reduction achieved equates to £269,000 in savings. o 50% reduction in cardiac arrests; pilot phase achieved 30% reduction, equivalent of 67 lives saved.
Axon Communications, Inc.Project Manager
Nov. 2006 - Dec. 2007Braintree, MA
Institute for Healthcare ImprovementProject Manager
Aug. 2002 - Nov. 2006Cambridge, MA
Saga International Holidays, Ltd.International Product Manager – Education Department
Jan. 2000 - Dec. 2002Boston, MA
FT Interactive DataBusiness Development Group Marketing Associate
Jan. 1998 - Dec. 2000Bedford, MA
Intch is a Professional Networking App for the Future of WorkSee more people like JoAnna on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1791323 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
20
Operations Manager @ Global Limousine of WNY
169322 people
15
Operations and project manager
16
Accounting Manager
17
Sr Director, Customer Support