Jae Alexandria

CEO & Founder @Jae Alexandria Services

Marketing📝 Influencer or BloggerHR⚖️ LegalConsultingBusiness OwnerDigital Ads ManagerEvent ProducerBloggerLife CoachingCall CenterAppointment SetterCall Center SupervisorCall Center TrainerPodcast HostCustomer ServiceCase ManagerLegal SupportClient Relations SpecialistParalegalCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerHR GeneralistAssistantAdministrative SpecialistAdministrative AssistantPersonal AssistantExecutive AssistantAdvisorOffice AdministratorEngagement ManagerData EntryData Entry SpecialistData Entry Associate

Jae Alexandria is the CEO and Founder of Jae Alexandria Services, a boutique consulting agency helping businesses streamline operations, elevate their brand, and grow with intention. With over 10 years of hands-on experience in client engagement, strategy, and systems development, Jae brings both structure and creativity to every project. Her firm specializes in providing tailored support for service-based businesses, with a strong focus on operational efficiency, marketing strategy, and sustainable growth. When she’s not helping clients execute their vision, Jae enjoys DJing and discovering new culinary gems.

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Work Background

Client Engagement Manager

Pile Law FirmClient Engagement Manager

Mar. 2022Philadelphia, Pennsylvania, United States

Quality Rater

GoogleQuality Rater

Sep. 2019 - Dec. 2020

Strategist

Jae Alexandria ServicesStrategist

Dec. 2018Miami-Fort Lauderdale Area

Junior Strategist

MVP Legal Solutions, LLC.Junior Strategist

Jan. 2016 - Aug. 2019Washington D.C. Metro AreaJr. Strategist/Admin Assistant • Remote • Working closely with the Sr. Strategist and CEO • Consulting and Onboarding new clients • Email Inquiries • Invoicing • Create and manage itineraries • Managed day-to-day checklists using Trello • Prepared for out of town conferences • Handled all travel arrangements • Maintain client records for due diligence and compliance • Overlooked client workload amongst staff using Asana• Managed CEO calendar and client calendar •

Manager/Senior Tech Advisor

AppleManager/Senior Tech Advisor

Jun. 2013 - Jan. 2017Virtual Manager/Senior Tech Advisor • Overlooked Tier 1 Escalations • Dealt with iOS and Mac OS products • Technical support • Handle Inbound/Outbound calls • Correspond with other Apple departments • Prepare and update RTA’s in regards to Engineering • Provide customer service during call overflow • Respond back to email and voicemail inquiries in a timely fashion • Adhere to enterprise quotas • Daily consultations

Admissions Representative

Florida Career CollegeAdmissions Representative

Jan. 2009 - Jan. 2010Miami/Fort Lauderdale AreaRespond to student inquires Match students with a suitable program based on their qualifications and career goals Schedule and confirm appointments with prospective students Interview prospective student to ensure that the school is the right choice for their goals Update system with student information and provide student with degree requirements Conduct campus tours and familiarize students with college resources Assist students in applying for financial aid Follow up with student satisfaction and progress at pre-determined intervals

Requests

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