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Work Background
Leap Vice President of Product Management
Apr. 2024St Louis, Missouri, United States
TruckstopVice President of Product
Sep. 2023 - Apr. 2024United StatesTruckstop is a leader in transportation technology and freight matching solutions. Founded in 1995 as the first load board on the internet, Truckstop offers logistics solutions for transportation professionals through load planning, transportation management, real-time rates, and negotiation tools, as well as the largest industry credit reporting entity helping industry professionals find trusted freight partners. With Truckstop, brokers can post loads and carriers can search for available loads in real-time. Responsible for Truckstop's product vision and execution across Risk Monitoring, Load Board, and Carrier solutions. Managed post-acquisition integration and strategy development of FreightFriend into Carrier network tools and load matching technology to deliver a best-in-class carrier focused solution. Drove Product excellence by standardizing operations and GTM with the business, technical and customer-facing teams. Provided product and operational guidance with cross-functional ELT/SLT members to drive strategic initiatives, alignment, and support evolving business needs from build vs. buy conversations to M&A diligence activities.
Arrive LogisticsVice President of Product
Nov. 2019 - Sep. 2023Austin, Texas AreaArrive Logistics is one of the fastest-growing freight brokerages in the nation, exceeding $2.5bn in annual revenue, with exponential growth in the US, Canada, and Mexico since its founding in 2014. Arrive's workforce, which is distributed across Austin, Texas (headquarters), Chicago, San Antonio, Tampa, and Guadalajara MX has expanded from 10 to more than 2,000 employees. Under my leadership, we have established highly capable product management, product operations, and design teams leveraging the right tools and technology to deliver an enterprise-class solution that will carry this organization into an amazing future. Responsible for Arrive's product vision and execution across product management, product operations, and design. Drove Product excellence by standardizing communications and release readiness with the business, technical and customer-facing teams. Standardize solution definition as guidelines for intake and prioritization, and created workflows to support deploying and scaling the use of SaaS tools (JIRA, Confluence, JSD, Pendo) across the business to ensure data availability, consistency, and measurement capabilities for reporting metrics and ROI to roadmap items. Provide product and operational guidance with cross-functional ELT/SLT members to drive strategic initiatives, alignment, and support evolving business needs from build vs. buy conversations to M&A diligence activities.
MVPindexVP, Head of Product, Design, Engineering
Mar. 2019 - Feb. 2020Austin, Texas AreaMVP is a SaaS platform leading a new age of omni-channel brand logo measurement and valuation for the sports and entertainment industries. Through the use of an industry-leading valuation methodology and contextual performance analysis, MVP is redefining the inputs used to make investment decisions and asset value assessments. Led post-acquisition activities of Austin-based Umbel technologies, focused on optimizing tech-spend and building a new technical organization. Responsible for redefining the MVP product vision and target market. Collaborated with industry-leading partners to bring new technology capabilities to the MVP platform.
SpredfastDirector of Product, Platform
Aug. 2018 - Apr. 2019Austin, Texas AreaDefined strategy to integrate multiple products into a single cohesive solution, and led research efforts to model cohort standards to support adoptability and retention. Delivered a best-in-class enterprise analytics solution leveraging multiple engineering teams, product managers, and a cross-functional GTM team. Drove the maturation of Spredfast's "General Adoptability" process - documentation, enablement, training, support, in-platform tools, and internal readiness.
SpredfastPrincipal Product Manager
Mar. 2018 - Aug. 2018Austin, Texas AreaLed a team of Product Managers focused on delivering against a cohesive strategy spanning multiple areas of the Spredfast Platform. Focused on user research, market fit, and internal analytics to drive internal awareness for features, and product performance.
SpredfastSenior Product Manager, Strategy & Planning
Mar. 2016 - Mar. 2018Austin, Texas AreaLed Audience & Intelligence Products for Social Research and Insights Planned, developed, and delivered a new product offering based on Facebook's new Audience Insights API. Focused on driving a new paradigm for social research leveraging Facebook private and public user data with aggregated & anonymized psychographic and demographic information. Developed methodology for translating psychographic data into content strategy for in-store, venue, and digital properties. Key research in product development emulating first-party research methods and applications to campaign strategy for global brands. Developed a model to predict segmentation and reduce time-to-value for research insights. Partnered with data owners (social networks), strategic integration platforms, and vendors to build a cohesive ecosystem supporting our data within platform and for partner brands and agencies. Led Conversations Planner & Calendar Capabilities for Content Planning & Publishing Delivered on improvements across core infrastructure to increase operational efficiency for large brand/agency partners that manage content creation and distribution on a global scale. Developed a new UI to improve speed and visibility across properties and channels, content creation workflows, and platform performance. Built integrations with external calendaring tools to bring omni-channel views and reporting on content performance to inform ongoing social and digital strategy decisions.
Dun and BradstreetProduct Director, DaaS Solutions
Apr. 2013 - Mar. 2016Austin, TXSpearheaded the development of API products for global GTM, managed Early Adopter program, and defined MDM solution design standards. Led team in developing API products for Sales & Marketing, Predictive Risk, Analytics, and Supply Chain verticals. Managed Early Adopter program and developer community to build support for new S&MS API Platform. Defined MDM solution design standards, developed data stewardship tools, and hosted customer events and webinars.
BazaarvoiceSenior Technical Account Manager, Client Innovation
Mar. 2011 - Mar. 2013Austin, TXProvided technical guidance, agency oversight, and program management for North American Enterprise Brands & Manufacturing verticals. Measured Purchase Intent, Brand Awareness, Brand Sentiment, NPS, and Social Engagement to drive client success. Designed and led client engagement events, seminars, webinars, and surveys for planning and development opportunities.
Lexmark International, Inc.Senior Global Helpdesk Manager, Dell Program
Dec. 2006 - Mar. 2011Round Rock, TXImplemented and operated Lexmark's largest international Helpdesk program for Dell. Provided on site assessment, surveys, and technical consultation for design and layout of devices, servers, and deployment for new sites and existing site refreshes. Coordinated help desk teams globally and a member in Dell's Premier Onsite Support Program.
DellDDS Sales Team Lead
Aug. 2003 - Dec. 2006Austin, Texas AreaLead Dell Direct Stores sales teams in retail locations in Austin, TX and San Jose, CA
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