Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Loews Hotels & CoDirector, Operations Development and Business Analysis
Oct. 2016 - Apr. 2025Orlando, Florida, United States• Led the operations strategy, development, and implementation for eight new, unique hotels at Universal Orlando. • Transform complex data into actionable insights.
• Worked cross-functionally with architects, engineers, interior designers, and other disciplines to align brand identity, operational protocols, and program requirements across multiple properties.
• Generated $ 3 M+ in yearly operational savings by conducting ROI analysis that supported the decision to invest in an in-house laundry facility instead of outsourcing.
• Analyzed sustainable initiatives based on economics and operations efficiency, including solar and guest room amenities.
• Created a salary structure for the Orlando region with the introduction of hotels in the value segment.
• Analyzed the costs of implementing new benefits for long-term team members. • Restructured housekeeping standards and exceeded pro forma and guest satisfaction goals, improving employee productivity and saving on the bottom line. • Developed and managed the operating supply and equipment budget for all new hotel capital projects, staying within scope and budget.
• Selected operating supply & equipment items such as bathroom amenities, uniforms, and F&B place settings to ensure items match design and theme, are within budget, and meet operations standards.
• Liaised with third-party vendors to manage projects end-to-end; tracked timelines and resources, mitigating/escalating issues, and ensuring quality standards throughout all phases.
• Coordinated all food and beverage outlet design and equipment selection between Loews Corporate, Universal Creative's hotel design team, and kitchen consultants.
• Directed all aspects of a Management Training Program, including hiring and mentoring of 40 new graduates.
Loews Hotels & CoOperations Business Development Analyst
Jun. 2014 - Oct. 2016Orlando, Florida Area
Loews Hotels & CoOpera Business Intelligence Analyst
Sep. 2011 - Jun. 2014Orlando, Florida Area
Loews Hotels & CoFront Office Manager
Nov. 2010 - Sep. 2011
Loews Hotels & CoAssistant Operations Manager
Aug. 2009 - Nov. 2010
Loews Hotels & CoAssistant Front Office Manager
Aug. 2008 - Dec. 2009
Loews Hotels & CoCorporate Manager in Training/ Assistant Laundry Manager
May. 2007 - Aug. 2008
Intch is a Professional Networking App for the Future of WorkSee more people like Katie on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
251195 people
15
Human Resources @ UB Greensfelder
33
Financial consultant @ Nedixprimecrypto.com
15
Marketing Manager @ Crypto
68678 people
15
Human Resources @ UB Greensfelder
42
Senior Mining Engineer @ Riot blockchain
62
CEO /Co-founder @ The James Ruff Group/ HardMoney Loans