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Work Background
99K Limited / Storm ApparelSenior Sales Manager, US
Mar. 2023Los Angeles, California, United States
Celebrity Pink USAAccount Executive
Apr. 2021 - Feb. 2023
TargetExecutive Team Leader Human Resources
Dec. 2020 - Apr. 2021
Lucky BrandField Operations Specialist
Oct. 2015 - Jun. 2020Los Angeles, California, United StatesPROMOTIONAL STRATEGY RESPONSIBILITIES:
• Create and distribute promotional execution document to Stores and Field Management Team on a weekly basis.
• Partner with cross functional teams to determine promotional cadence and offers.
• Supervise and train team in charge of entering promotions as well as entering and testing promotions as needed.
• Conduct weekly competitive shopping analysis to provide the Executive Team market research on competitor promotions and current business trends.
• Led successful launch of new promotions platform. CUSTOMER RELATIONS RESPONSIBILITIES:
• Provide customer service resolutions for a fleet of 250 Stores in North America.
• Elevate PR presence of brand by addressing and resolving Better Business Bureau inquiries and partnering with Legal when necessary.
• Identify consistent themes and recommend a course correct of internal procedures for long term solutions.
• Acted as Corporate liaison to third party customer service center.
FIDMEducation Department Coordinator
Mar. 2012 - Oct. 2015Greater Los Angeles Area• Implemented self-developed sales strategy through ITSR in order to
increase student retention.
• Distributed and reconciled department budget and fees.
• Presented FIDM marketing and retention tool, FIDM Student Portal,
at New Student Orientation quarterly.
• Created "Going Beyond" channel on FIDM Student Portal; tool
was used to increase enrollment in additional degree programs.
• Expanded enrollment in Degree Programs through the training of
faculty.
• Assisted with and contributed to College WASC and NASAD
Accreditation.
• Undertook production of FIDM Annual Commencement
Ceremony, and marketing resource, held at Los Angeles
STAPLES Center.
• Promoted to IT Steering Committee member.
Gap Inc.Customer Experience Supervisor
Jan. 2011 - Mar. 2012
Club MonacoManager In Training
Aug. 2010 - Jan. 2011Thousand Oaks, CABuilt personal clientele book by providing personalized customer service.
Assisted management in the execution of corporate visual directives.
Conceptualized visual displays to be placed in the “uppers” of store’s perimeter.
Levi Strauss & Co.Assistant Manager In Charge of Merchandising
Jan. 2009 - Jan. 2010Camarillo, CAManaged a staff of 25-30 on a daily basis.
Maintained floor replenishment through communication with stockroom.
Conceptualized floor sets in a way that is cohesive with brand image.
Francesca's CollectionsAssistant Manager
Apr. 2006 - Sep. 2006Trained new employees on fundamentals to ensure success during their introductory period.
Composed and maintained client correspondence.
Coordinated daily cash reconciliation at high-volume location.
Life's A BeachLead Merchandiser
Jan. 2006 - Jan. 2009Simi Valley, CAConceptualized and executed merchandising for three store locations.
Maintained inventory control: processed merchandise shipments.
Established a strong client base to exceed sales goals.
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