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Work Background
OrbiaSr. Loyalty Analyst
Sep. 2024 - May. 2025Provincia de Buenos Aires, Argentina- Management of the Loyalty Program for Agricultural Producers.
- Development of an Attractive Benefits Catalog.
- Communication Planning and Scheduling.
- Supervision and Monitoring of OKRs, Ensuring Alignment and Goal Achievement.
- Monitoring of SLA for Order Deliveries.
- Management of Commercial Actions to Create Offers and Stimulate Redemptions.
- Implementation of Strategies to Improve NPS and Customer Experience.
- Preparation of Reports and Documents.
NaturaSr. Loyalty Analyst
Jun. 2021 - Aug. 2024- Responsible for Avon’s Loyalty Program in Argentina and Uruguay (prize catalog for redeeming points).
- Analysis, Strategy, Planning, and Monitoring of Catalog Products.
- Pricing Analysis.
- Management of Commercial Actions to Create Offers and Stimulate Redemptions.
- Responsible for the Communication of the Program.
- Analysis of KPIs and Proposal of Improvements.
- Relationship Building and Negotiation with Suppliers
OpenfarmaDigital Marketing Analyst
Jan. 2019 - May. 2021- Management of the Digital Marketing Strategy.
- Annual and Monthly Planning of Social Media (Paid and Organic).
- Planning, Strategy, and Implementation of Email Marketing Campaigns.
- Audience Selection and CRM Database Segmentation Analysis.
- E-commerce: Planning, Updating, and Editing Banners on the Website; Uploading Promotions; Image and Description Control; Customer Experience
- Reporting and Monitoring of OKRs
- Management of Contact with Marketing and Design Agencies
- Responsible for the Customer Loyalty Program (designing and implementing loyalty campaigns)
- Training at Branches on the Loyalty Program.
Digital Color Group S.A.Account Executive
Feb. 2018 - Dec. 2018Argentina- Design and Implementation of Presentation Materials for the Company.
- Development and Consulting on the Various Services Offered by the Company
- Contacting and Retaining/Maintaining Relationships with Potential Clients.
NetworkWork and Study
Aug. 2016 - May. 2017Dublin, IrlandaThe main objective was to improve my English skills as well as to grow personally, acquiring new knowledge and getting closer to other cultures and ways of life.
I worked for the company Broadline Recruiters (October 2016 - April 2017), performing various temporary jobs.
be singularAccount Executive
Nov. 2014 - Jul. 2016Palermo, Ciudad Autónoma de buenos aires- Responsible for Outgoing Coupons at Carrefour Branches' Checkout.
- Intermediary between Carrefour and Clients.
- Contacting and Maintaining Relationships with Potential and Current Clients of the Service.
- Scheduling and Defining Actions Tailored to the Client's Needs.
- Designing the Coupons.
- Preparing, Monitoring, and Sending Daily/Weekly/Final Coupon Issuance Reports to Clients.
- Entering Costs into the System for Billing.
Norfabril San Luis S.A.Sales Ingtership
Sep. 2014 - Nov. 2014
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