Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
HireAi.ioMember of the Board of Advisors
Oct. 2024
FluenceCo-Founder & Chief Business Officer
Jul. 2024Austin, Texas, United StatesAs the Chief Business Officer for Fluence, I serve as the head of our go-to-market, client partnership, and business strategy. In my role, I bring my vast experience in business operations, Edtech coaching product leadership, and account partnerships to life to ensure Fluence is continually aligning to the market and needs of our clients. My work focuses heavily on simplifying the vendor identification, solutioning, and partnership decisions HR and L&D leaders must make to achieve their strategic priorities.
ExecOnlineVice President, Learning Design & Coaching
Mar. 2023 - Aug. 2024Austin, Texas Metropolitan Area
ExecOnlineSr. Director, Product Management
Sep. 2019 - Mar. 2023Washington DCAs Sr. Director of Product Management, I lead ExecOnline's Leadership Coaching, Project Feedback, and Facilitation solutions.
ExecOnlineDirector, Program Management
Apr. 2018 - Sep. 2019Memphis, Tennessee, United StatesAs Director of Program Management, I was responsible for leading the Project Feedback and Leadership Coaching teams. I also designed Live Event experiences across ExecOnline's portfolio of offerings to ensure participants and professors received an excellent live event experience. In partnership with the Instructional Design team, I also participated in the design, implementation, and gamification of new learning experiences.
Thompson Consulting Group, LLCPrincipal Consultant
Jul. 2009 - Apr. 2018Chicago, IllinoisConsulted Fortune 500 to Start-Up companies in operational efficiency, team leadership, financial performance, and the design of business practices and processes for new and transforming business models. Provided start-up operations support for third-party supplier management and established customer service protocols and systems aligned to business model growth and success metrics.
Automated Restaurant SystemsGeneral Manager, South Florida
Jul. 2005 - Jul. 2009Miami, Florida, United StatesAs the General Manager of South Florida, I successfully turned-around the performance of the entire operation from Service, Delivery, Finance, Facilities Management, and Sales. I lead a team of 27 to exceed organizational client satisfaction, sales, and financial metrics for the entire market. Continuously ranked in the top 3 facilities in performance metrics each quarter out of 37 facilities country-wide.
Automated Restaurant SystemsOperations Manager, Dallas
Mar. 2004 - Jul. 2005Dallas, Texas, United StatesI was responsible for the scalable and profitable operations of the Dallas, Texas location, leading 12 Route Delivery Drivers, four Service Technicians, and an Office Associate.
Intch is a Professional Networking App for the Future of WorkSee more people like Ronald on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
652517 people
17
Assistant manager
16
Customer service specialist
15
Human Resources @ UB Greensfelder
61450 people
17
Sr Director, Customer Support
16
Business Analyst @ Belushi Pro Services
32
Customer service process, vendor management, leadership development expert