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Work Background
Dow Law OfficeAdministrative Assistant
Jun. 2024-Manage and organize over 100 client emails daily, ensuring prompt communication and timely follow-up on critical tasks
-Communicate with clients -Send out confidential and certified mail -Hand deliver time-sensitive documents
-Maintain organization of 100+ digital and physical client files, improving retrieval efficiency by 20%
Olive GardenFood Server
Feb. 2023Paradise Valley, Arizona, United States-Greet customers and assist them in their dining process
-Answer questions about the restaurant and menu
-Maintain the refills, orders, and happiness of 3 tables at a time -Clean up tables and pre-bus after my tables have left
Prescott Unified School District No 1Administrative Assistant
Sep. 2022 - Sep. 2023Prescott, Arizona, United States-Monthly billing/invoices -Tracking budgets for two departments -Monitoring phone calls and emails
-Managing civic and bus rentals -Organizing files -Inventory -Creating purchase orders and accounts with new companies -Communicating between departments
Kids N UsTeaching Assistant
Nov. 2021 - May. 2022Everett, Washington, United States-Complete 30 hours of STARS training -Be trained in CPR
-Report to the Lead Teacher -Supervise and ensure the well-being of roughly 20 children per day
-Follow state wide curriculum in the classroom while also tending to children’s individual interests
-Act in according to WAC (Washington Administrative Code) policies -Assist Lead Teacher setting up and cleaning up activities -Maintain the cleanliness of entire classroom and bathrooms -Attend required staff training on the weekends
Sharetea (全球加盟總部)Sharetea Supervisor
Mar. 2019 - Aug. 2022Lynnwood, Washington, United States-Responsible for ensuring equipment and supplies are prepared for store opening
-Provide on-the-job training for an average of 15 new hires per year while supporting them in proper drink preparation, professional customer interactions, team efficiency, and organization of store items
-Answer phone calls from customers ensuring their needs are met -Multi-task by preparing drinks ordered from 6 different platforms
-Sanitize store daily to maintain cleanliness of the store at all times
-Close and clean up the store at the end of the night by restocking supplies, wiping down all surfaces, and completing daily inventory
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