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Work Background
GovCIOSystems Administrator 2
Aug. 2016 - Jan. 2025Boyers, PAPerform system monitoring and application / operational support for an enterprise imaging and document management system. Document technical processes and maintain training documentation. Support activities include monitoring / knowledge / use of Captiva Imaging System, Alfresco, Oracle (using TOAD), Connect:Direct. Responsible for the development, documentation, and maintenance of a semi-automated retention process for the aforementioned document management system.
Carnegie Mellon UniversityResearch Programmer / GUI Developer
Oct. 2014 - Aug. 2016Pittsburgh, PAMaintenance and development of computer-based tutors using Adobe Animate (formerly Flash) / Actionscript and Cognitive Tutor Authoring Tools (CTAT) as well as other web development tools and technologies for the Human / Computer Interaction Institute (HCII). Data analysis using various tools including the Python programming language. Production of user documentation for open-source computer programming software CloudCoder. Usability analysis and interface design. Video tutorial production. Administer classroom-based studies pursuant to IRB guidelines.
Mr. FurleyMarketing Manager
Jan. 2008Saxonburg, PAArtist booking and management for Mr. Furley (http://www.mrfurley.com). Responsible for all graphic and web design projects, event booking, physical merchandise design and production, and marketing campaigns. Manage social media platforms to engage fans. Video production for promotional content.
AT&TSr. Systems Integration Consultant, Customer Experience
Feb. 1999 - Sep. 2014Greater Pittsburgh AreaTechnology expert responsible for the design, development, and deployment of innovative communications and end-user training and support tools for several sales and sales support facing systems. Additional responsibilities include analysis of all available data to accurately measure the impact of these solutions and communications on the overall customer experience, and application administration duties for several Intranet-based platforms. Project management, instructional design, multimedia and web design / development, usability analysis, end-user support and training are all elements of my work experience with AT&T.
Mind's IMarketing Director
Jan. 1996Saxonburg, Pennsylvania, United StatesLed the marketing efforts for Mind's I (http://www.mindsi.com), overseeing graphic and web design projects, physical and digital merchandise distribution, and marketing campaigns. Managed social media platforms and produced newsletters to engage fans. Successfully coordinated video production for promotional content. Managed all aspects of CD production and distribution.
Michael Baker CorporationEnvironmental Engineer / Systems Analyst
Jan. 1995 - Feb. 1999Coraopolis, PARI/FS Field work and report authoring for various LANTDIV Navy CLEAN projects, GIS Analysis, Environmental data analysis, Windows Web Server Administration, HTML authoring, Database design and implementation
City of ButlerZoning and Code Management Officer
May. 1994 - Jan. 1995Butler, PAManaged the Zoning and Code Management Office (formerly "The City Engineer's Office.") Responsibilities included issuance of building and occupancy permits, building inspection, budget development, and monthly reports to City Council. In my brief tenure in this role I restructured the permit fee system to make it easier and more "community friendly," and I began an initiative to computerize the property maps and deeds for the city into a GIS tool to improve efficiency and reduce paper use.
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