Mackenzie Tolefree

Care Coordinator @Kindbody

Customer ServiceData EntryCustomer Success ManagerMedicalCustomer Care SpecialistCustomer Retention SpecialistAssistantAdministrative AssistantOffice Assistant

Mackenzie is a dedicated Care Coordinator at Kindbody, where she passionately supports individuals on their fertility journeys. With a background in health administration and a knack for empathetic communication, she ensures each client receives personalized care and attention. Mackenzie is the first point of contact for patients of the Chief Medical officer with an 85% conversion rate. Outside of work, Mackenzie enjoys exploring new culinary experiences and studying Spanish. Her commitment to wellness and freedom fuels her professional and personal life.

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Work Background

Patient Experience Navigator

KindbodyPatient Experience Navigator

May. 2024Los Angeles, California, United States

Practice Coordinator

KindbodyPractice Coordinator

Feb. 2023 - May. 2024Dallas, Texas, United States

Administrative Assistant + Esthetician

Sona Dermatology & MedSpaAdministrative Assistant + Esthetician

Aug. 2020 - Feb. 2023Dallas, Texas, United States

Esthetician

Salon 1800Esthetician

Oct. 2019 - Jul. 2020Chicago, Illinois

Salon Coordinator

Salon 1800Salon Coordinator

Oct. 2018 - Oct. 2019Chicago, Illinois

Operations Manager

Ulta BeautyOperations Manager

Feb. 2017 - Oct. 2018Oak Brook, Illinois

Assistant Manager

Charlotte RusseAssistant Manager

Jun. 2016 - Mar. 2017Indianapolis, Indiana

Cosmetic Specialist

C.O. BigelowCosmetic Specialist

Aug. 2015 - May. 2016New York City, New York

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