Matt Johnson

Software Support Technician @ConnectWise

Data EntryEntertainmentSong WriterData Entry SpecialistEngineerMarketingTyping SpecialistCall CenterStartup FounderCustomer Support RepresentativeITSupport SpecialistC-level ExecutiveTechnical Support AgentCEOCustomer ServiceHelp Desk SupportFounderBusiness OwnerCustomer Care SpecialistTech Support

Matt Johnson is a dedicated Software Support Technician at ConnectWise, where he leverages his extensive technical expertise to enhance client satisfaction and streamline software solutions. With over five years of experience in troubleshooting and optimizing software performance, Matt has a proven track record of improving system efficiency and reducing downtime for clients across diverse industries. Known for his problem-solving acumen and customer-centric approach, he consistently delivers innovative support strategies that align with ConnectWise's commitment to excellence. Outside of work, Matt is an avid tech enthusiast and enjoys mentoring aspiring engineers in his local community.

People also viewed

Assistant Director of Financial Aid @U.S Truck Driver Training School

AustraliaCopywritingCopywriter+8 tags

Jhorene Michael Arenas

Full Stack Developer

Data EntryData Entry SpecialistTyping Specialist+8 tags

Saul Villanueva

Socio Director @Naatik

Mexico🔥 Startup Founder✔️ IT+16 tags

Country IT Manager Indonesia Cambodia @PT Linfox Logistics Indonesia

Startup FounderMBAIT+6 tags

Felicia Morrison

Payable Accountant @AirtelTigo Ghana

Jonathan Ivanov

Founder & CEO @HIP HOP ZOO

Voice OverTranslatorOffice Administrator+14 tags

Roltman Anderson Cubaque Antonio

Auditor @Ban100

Colombia🗿 HRQA Engineer+11 tags

Head of Sales @Teleportivity

Nate Christensen

Photographer/videographer

MarketingCameramanVideo Editor+3 tags

Feedback from Matt’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Technical Knowledge Specialist

ConnectWiseTechnical Knowledge Specialist

Field Service Technician

Apac CentralField Service Technician

Apr. 2019 - Sep. 2021Tulsa, Oklahoma AreaInstalling Network Equipment Installing Cameras

Field Service Technician

CRH AmericasField Service Technician

Apr. 2019 - Sep. 2021Fayetteville, Arkansas Area

Materials Handler

Baker Hughes, a GE companyMaterials Handler

May. 2018 - Apr. 2019Claremore, Oklahoma

Customer Service Associate

Lowe's Companies, Inc.Customer Service Associate

Nov. 2016 - May. 2018Owasso, OklahomaHelp Customers as needed Operate forklift to stock material Operate Reach Truck to stock material Cut Dimensional lumber to Customer specifications

Helpdesk

Cherokee Nation BusinessesHelpdesk

May. 2016 - Jul. 2016Preform Password resets Assist users with EPA TRI-ME Reporting Assist customers with Web Browser settings

Student

Tulsa TechStudent

Aug. 2015 - Aug. 2016I work on assignments and work towards several certifications that make me more marketable. for when i finish the program at Tulsa Tech

Student

Tulsa TechStudent

Aug. 2015 - Aug. 2016Riverside campusCurrently going to Tulsa tech for cyber security and forensics. I am also currently working towards several MTA certifications. with the program i am in.

Student

Oklahoma State UniversityStudent

Sep. 2013 - May. 2015

Warehouse Clerk

Chart Industries, Inc.Warehouse Clerk

Sep. 2012 - Sep. 2013Tulsa, Oklahoma AreaDelivering parts to the production floor. loading and unloading raw material and parts and placing them in their proper place for the job they were going to be used for.

Production Control

HemsawProduction Control

Dec. 2011 - Sep. 2012Expedited parts from where they were made to where the saw was being built.

Sargent

Aug. 2004 - Jun. 2010United States, Fort HoodBuilt bridges Two tours in Iraq

Requests

Touchpoint image

2

Service Pitch

SignalCore AI | Smart Strategy for Founders

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Matt on Intch

Call Center

886743 people

22

Data Entry

15

Virtual Assistant

15

Freelancer

Call CenterCustomer Support Representative

309029 people

22

Data Entry

15

Freelancer

17

Assistant manager